Arkansas Business Book of Lists 2009 - (Page 12) TOP CONCERNS 1 Guest Satisfaction 2 Reliability 3 System Integration 4 Wayfinding They Rely on You, You Rely on Us Guests rely on your staff and your technology capabilities for some pretty important tasks, whether it’s waking them up, keeping them safe, or getting their messages to them. You need someone who can provide dependable solutions that safeguard your ability to earn and keep your guests’ trust by making their stay with you picture perfect. So you can leave the worrying at the front desk and focus on what you do best – being good hosts. Home Away from Home When guests stay with you, they count on you to provide them with a safe, comfortable refuge from the road with all of the comforts of both home and the office. Guests expect high-end communication capabilities in their rooms, and rooms must be smarter in order to meet the growing needs of today. You need solutions that keep your guests plugged in, your network running smoothly, and can adapt to the ever-changing needs that will help to keep you on top. Be Our Guest Your property management system is the hub for all the information that keeps your guests happy and your bottom line strong. Our network solutions have the ability to integrate with your hotel management system, which increases efficiency and lessens the chance for mistakes at your hotel. Good Hosts Show Guests the Way Hotels depend on business from conventions, trade Brand Manager “Our property and revenue management systems ensure that all of our hotels optimize their earning potential and follow proper procedure. We need a communications partner that understands the importance of seamless integration with our current systems.” 2 1 Business Traveler “I travel extensively for work, and it’s hard being away from my family and office. I rely on the places I stay to not only provide me with a comfortable room, but also to keep me connected to my life at home.” Download the Book of Lists as a spreadsheet. www.arkansasbusiness.com/lists Special Advertising Section 12 2009 book of lists
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