Arkansas Business Book of Lists 2009 - (Page 17) target. Information must flow to and from numerous locations which increases risk. You must constantly update and innovate to stay ahead of the would-be thieves. SERVICES Assessments Asset Management Audio Conferencing Buyback Cabling Call Centers Certification Data Routers Data Switches Digital Signage Disaster Planning Engineering Exchange Expansions Hosted Voice Leasing Managed Services Network Security Network Storage Onsite Technicians Parts Planning Refurbishing Relocation Rental Repair Sharepoint Training Upgrades UPS Systems Video Conferencing Voice Systems VOIP Warehousing Wireless Networking Communications @ Work. www.optusinc.com • 1-800-628-7491 ext. 7272 Customer Experience Your customers want options. Nobody knows for sure what the next killer app will be to enhance the shopping experience, but one thing is for sure your communication infrastructure and vendor partner must be able to support it. Same Store Sales Growth Few things indicate the health of any retail organization more than this measure. Are you growing by opening new locations or are your existing stores grabbing more share-of-wallet? It all starts with information. Optus can help. Discover how Optus can improve your communication solutions. Call 1-800-628-7491 ext. 7272 or visit www.optusinc.com. 3 Store Manager “I need a reliable system that is easy to train new employees to use, stands up to abuse, and offers a full range of phones designed for different uses including checkout stations, the employee break room, the retail floor, my office, or wireless use. The sound quality needs to be good for paging, and headset volume must adapt to the environment. I also need to limit feature access depending on station location and user login.” Customer “I need a system that gets me to the right department every time. If my call is put on hold or transferred, I want someone to know I am waiting and pick back up to help me. I don’t want to hear elevator music tell me something relevant and informative while I wait. I want to have the option to be called back but know I won’t lose my place in line and I will receive a call.” Download the Book of Lists as a spreadsheet. www.arkansasbusiness.com/lists 4 Special Advertising Section 2009 BOOK of LISTS 17 http://www.optusinc.com http://www.optusinc.com http://www.optusinc.com
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