Arkansas Business Book of Lists 2009 - (Page 18) YOUR NEEDS 1 Managed Services 2 Minor Essential 3 Major Projects 4 Customer Care Key Monster Protection Benefits • Full Equipment/Labor Warranty Protection • Software Revisions/ Updates • Priority Handling • Disaster Recovery/ Backup • Unlimited Help Desk Inquiries • Network/System Monitoring • Annual Preventive Maintenance Inspection • Coordination with Local Service Providers • Upgrade Flexibility • Guaranteed Renewal Options • Discounted System Relocation • Discounted Moves, Adds, and Changes • Lightning/Surge Insurance Coverage • Priority Service Response • Fixed Price Add-Ons • New & Refurbished Phones • New & Refurbished System Cards • New & Refurbished Switch Components • Headsets • Conference Phones • Power Conditioning & Backup Parts • Other Replacement Parts • Maintenance Contracts • Move / Add / Change Requests 2 Call Your Sales Rep for all your parts & accessories needs 1-870-974-7781 • Voice, Video, & Data Solutions • Project Planning • New Systems • System Replacements • System Upgrades • System Expansions • System Design • Demos • Business Phones • Wireless Networking • Digital Signage 3 Call your Sales Rep or ask for extension 7272 for assistance with Voice, Video, & Data Needs 1-800-628-7491 • Warranty • Maintenance • Project Management • Remote Programming • Technician Dispatch • Training • Billing Questions 1 • Tier 1 Support • Repair Orders • MAC Work • Installations Call Customer Care for fast assistance on your existing systems from our knowledgeable staff 1-877-GO-OPTUS 4 From management to technician, sales staff to receptionist, every Optus employee is dedicated to serving our customers. No account more important than the next, we’re driven to provide each with the right equipment and the best technical support and repair teams in the industry. Unique services and innovative ideas—anything to make your job easier. I’ve long recognized that my people make the difference. You will, too. Mark Duckworth www.optusinc.com President / CEO Optus, Inc. Special Advertising Section http://www.optusinc.com http://www.optusinc.com
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