2013 Congress on Healthcare Leadership - (Page 43)

106A or 106B Leading a Patient Safety Culture: Successful Strategies for Sustained Change Kathleen Bartholomew, RN Author/National Speaker Learning Objectives: • Summarize the impact of leaders’ perception of an organization’s culture on patient safety and quality care • Create the maximum amount of synergy in your organization for sustained cultural change MORE 107A or 107B Enhancing the Value Relationship Between Resource Spending and HCAHPS Outcomes Deirdre McCaughey, PhD Assistant Professor, Pennsylvania Learning Objectives: State University • Outline an approach for analyzing the relationship between Dominique LaRochelle Project Manager, Quality & Patient environmental services costs and patient satisfaction as meaSafety Institute, Cleveland Clinic sured by HCAHPS • Assess a value equation linking expenses to outcome metrics and apply it to your organization. MORE 108–112 (Palmer House Hilton) 3 credit hours each 9:00 a.m.–12:15 p.m. on Thursday (includes a 15-minute break) 108 Dealing With Dif cult People: Building Emotional Intelligence Skills Carole Gill CEO, CRG Coaching Partners Learning Objectives: Jim Richardson President, Paradigm Group Inc. • Develop an understanding of your current behavioral style, motivation and approach to increase your self-awareness • Compare different behavioral styles and explore strategies for increasing effectiveness when dealing with others MORE 109 Reexamining Your Business Continuity Plan: Lessons From Joplin Jill Powell Senior Manager, Ernst & Young Learning Objectives: Shelly Hunter CFO, Mercy Health Joplin • Explore a well-designed business continuity plan and lessons Ryan Pratt Senior Manager, Ernst & Young learned after the devastating 2011 tornado in Joplin, Mo. Robert Reeves Partner, Ernst & Young • Evaluate the response to an emergency, including the steps taken in the weeks and months after a disaster and how to implement plans for a detailed financial recovery process MORE 110 Strategic Integration of Palliative and Hospice Care: Implications for Health Systems, Physicians and Payors Pamela M. Barrett, FACHE Principal Consultant, P. Barrett Learning Objectives: & Associates LLC • Identify key indicators for palliative care and hospice serSamira K. Beckwith, FACHE President/CEO, Hope vices and describe similarities, differences and integration HealthCare Services strategies Don Schumacher, PsyD President/CEO, The National Hospice • Consider the primary public policy issues and trends associand Palliative Care Organization ated with the delivery of end-of-life care in the United States MORE Congress Events & Educational Programs 43  http://http:// http://http:// http://http:// http://http:// http://http://

Table of Contents for the Digital Edition of 2013 Congress on Healthcare Leadership

2013 Congress on Healthcare Leadership
Contents
How to Use This Brochure
Congress Highlights and New Events
ACHE Social Responsibility
2013 Premier Corporate Partners
Schedule of Events
Pre-Congress Seminars
Boot Camps
General Sessions
Luncheons
Fellows’ Forums
Breakfast Sessions
Masters Series
Seminars
Continuing Education Credit
Student Track at Congress
Orientations and Receptions
Other Special Events and Activities
Membership Activities
Management Innovations Poster Session
Career Development Programs and Activities
Employment Referral Service
Uniformed Services/Department of Veterans Affairs Activities
Hotel Accommodations
Chicago Highlights
Registration Checklist
Registration Information
Registration Form
Congress Express Registration Form
Student Associate Registration Form
Faculty Index

2013 Congress on Healthcare Leadership

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