Frontiers of Health Services Management - Spring 2013 - (Page Cover1)

FRONTIERS of H e a l tH S erviceS Ma na ge Ment Improving Organizational Performance: Road Maps for the Journey to Excellence Feature articles by John Toussaint Gary S. Kaplan Commentaries by Thomas C. Royer Ann Scott Blouin, FACHE Quint Studer volume 29 • number 3 • SPring 2013

Table of Contents for the Digital Edition of Frontiers of Health Services Management - Spring 2013

Frontiers of Health Services Management - Spring 2013
Contents
Frontiers of Health Services Management - Spring 2013
A Management, Leadership, and Board Road Map to Transforming Care for Patients
Pursuing the Perfect Patient Experience
Adapting to the New Healthcare Market
High Reliability: Truly Achieving Healthcare Quality and Safety
Making Lean Progress Last: Why Sustaining Excellence Requires the Right Leadership Framework

Frontiers of Health Services Management - Spring 2013

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