Health Administration Press Catalog - Spring 2014 - (Page 41)
Risk Management and the Emergency Department
Executive Leadership for Protecting Patients and Hospitals
Shari J. Welch, MD, FACHE, FACEP; Kevin Klauer, DO, EJD, FACEP; and
Sarah Freymann Fontenot, BSN, JD
The emergency department (ED) is not only the front door to your hospital, it's where your
organization is most susceptible to adverse outcomes. This handbook provides the knowledge
and tools you need to address or avoid the problems inherent in ED healthcare.
With an emphasis on the importance of leadership, the authors explore how executives can
design systems that minimize risk at the front lines. Real-world examples illustrate strategies
that lead to a safer, more reliable healthcare environment.
The book is divided into four parts: the fundamentals of risk management, healthcare law,
strategies for dealing with high-risk clinical areas (e.g., head and neck injuries, medication
errors, dangerous patients), and survival strategies (e.g., how to avoid a lawsuit).
Softbound, 410 pp, 2011, ISBN 13: 978-1-56793-417-5. An ACHE Management Series book.
Order code HGCTF-2181, $80
EARN ACHE QUALIFIED EDUCATION CREDITS BY COMPLETING THE SELF-STUDY
COURSE DESIGNED AROUND THIS BOOK! See page 71 for more information.
The Six Sigma Book for Healthcare
Improving Outcomes by Reducing Errors
Robert F. Barry, PhD; Amy C. Murcko, APRN; and Clifford E. Brubaker, PhD
This book demystifies the popular Six Sigma approach to improving quality and reducing costs.
This guidebook provides:
* A clear explanation of the Six Sigma method and how it can be applied to healthcare
management
* Tools for implementing the Six Sigma method at your organization
* Advice on encouraging staff participation and attaining staff buy-in on process changes
* Numerous cases that illustrate the method's use in a variety of situations
"
"
This book provides an excellent tutorial on how to use the Six Sigma method in the
healthcare setting to reduce error.
-Doody Review Service
Softbound, 236 pp, 2002, ISBN 13: 978-1-56793-191-4. An ACHE Management Series book.
Order code: HGCTF-1167, $82
Applying Quality Management in Healthcare
A Systems Approach, Third Edition
Diane L. Kelly, DrPH, RN
Quality management is a complex process, especially in healthcare. Managers in today's
environment need more than just an understanding of the historical concepts of quality.
They need to understand how to achieve quality within the structure and relationships of the
complex system of a healthcare organization.
In this new third edition, Kelly has enhanced the content to promote an understanding
of systems thinking in health services organizations. While still providing readers with the
foundational concepts of quality management, she also covers the system implications of
understanding stakeholders' quality requirements, establishing goals in complex systems,
improving and managing process change, measuring performance, and working in teams.
Hardbound, 284 pp, 2011, ISBN 13: 978-1-56793-376-5. An AUPHA/HAP book. Order code HGCTF-2173, $98
or visit ache.org/HAP
Quality and Safety 41
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Table of Contents for the Digital Edition of Health Administration Press Catalog - Spring 2014
Contents
Health Administration Press Catalog - Spring 2014
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