Health Administration Press Management Catalog - Spring 2018 - 37

OPERATIONS MANAGEMENT
ECONOMICS

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An AUPHA/HAP book
Hardbound, 437 pages,
March 2017
ISBN-13: 978-1-56793-851-7
Order code: CBCTS-2327,
$105

An ACHE Management
Series book
Softbound, 270 pages, March
2017
ISBN-13: 978-1-56793-866-1
Order code: CBCTS-2330, $70

HIGH-RELIABILITY HEALTHCARE:
IMPROVING PATIENT SAFETY AND
OUTCOMES WITH SIX SIGMA,
SECOND EDITION

HEALTHCARE OPERATIONS
MANAGEMENT, THIRD EDITION

Robert Barry, PhD, Amy C. Smith, DNP, FACHE,
and Clifford E. Brubaker, PhD

➤ Instructor Resources include:
Test bank, PowerPoint slides for each chapter, case
studies with data for analysis, and teaching notes.

➤ Instructor Resources:
PowerPoint slides, instructor's manual with cases,
and simulation exercises.
This book explores how the Six Sigma approach integrates
with and complements the culture of High- Reliability
Organizations. Six Sigma strives to reduce variability both
by reducing errors and by standardizing processes, and
it provides the ground-up support structure for a HighReliability culture. Written in a practical, how-to style
and now extensively revised, this book provides healthcare
executives with a tool kit for understanding variability,
managing change, and ultimately reducing errors and
improving patient outcomes.
This extensively revised edition includes: expanded content
on Lean operations; in-depth guidance on error reduction;
strategies for managing inevitable interruptions; workflowdesign strategies, with more emphasis on Lean; advice on
technological change; expanded coverage of data visualization; and new information on change management.

Daniel B. McLaughlin, and John R. Olson, PhD

Healthcare Operations Management aims to help healthcare
management students and working professionals find ways
to improve the delivery of healthcare, even with its complex web of patients, providers, reimbursement systems,
physician relations, workforce challenges, and intensive
government regulation. Taking an integrated approach, the
book puts the tools and techniques of operations improvement in the context of healthcare so that readers learn how
to increase the effectiveness and efficiency of tomorrow's
healthcare system.
Thoroughly revised and updated, this edition includes:
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A new chapter on big data and analytics for fact-based
decision making
Additional Excel examples to demonstrate the use of
this prime analytics tool
New case studies and exercises
Expanded information on innovation and new
approaches to care delivery

Request an exam copy at ache.org/HAPexam

37

http://ache.org/Publications/Product.aspx?pc=2330 http://ache.org/Publications/Product.aspx?pc=2327 http://ache.org/Publications/Product.aspx?pc=2330 http://ache.org/Publications/Product.aspx?pc=2327 http://www.ache.org/HAPexam

Table of Contents for the Digital Edition of Health Administration Press Management Catalog - Spring 2018