Health Administration Press Course Catalog - Fall 2013 - (Page 2)
NEW BOOKS
NEW EDITION!
Patrice L. Spath, RHIT
INTRODUCTION TO HEALTHCARE QUALITY
MANAGEMENT, SECOND EDITION
Introduction to Healthcare Quality Management, Second Edition, explains
the basic principles and techniques of quality management in healthcare.
This second edition features a new chapter devoted to the use of
high-reliability concepts that help organizations achieve safety,
quality, and efficiency goals.
This reader-friendly book, complete with helpful charts and diagrams,
examines a range of topics, from measuring performance to creating
high-quality services that result in satisfied customers. The book is
packed with practical examples and case studies that apply quality
concepts and tools to real-life situations. Each chapter contains a list
of key words and defines important glossary terms to help students
understand the vocabulary of healthcare quality management. As
an added bonus to this edition, each chapter now includes an expanded
list of websites that provides additional resources to customize and
enhance your understanding of healthcare quality management.
A Gateway to Healthcare Management book
Your students will learn about the following topics:
Softbound, 314 pp, July 2013
ISBN-13: 978-1-56793-593-6
Order code: CBCTF-2242, $99
- Quality characteristics most important to healthcare stakeholders,
including payers and consumers
- Regulatory mandates and accreditation standards that influence
healthcare quality activities
First edition ordering information:
- Proper techniques for gathering and effectively analyzing healthcare
performance measurement data
Softbound, 266 pp, 2009
ISBN-13: 978-1-56793-323-9
Order code: CBCTF-2131, $92
- New technology-based services that improve the patient experience
- Key tactics and strategies that organizational leaders and improvement
project teams must implement to accomplish quality goals
E-book available!
ache.org/HAP
TEST
BANK
- Methods for redesigning healthcare processes to achieve more reliable
performance
- Patient safety initiatives that reduce harmful medical errors
CONTENTS
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Focus on Quality
Quality Management Building Blocks
Measuring Performance
Evaluating Performance
Continuous Improvement
Performance Improvement Tools
Improvement Project Teams
Improving Patient Safety
Achieving Reliable Quality and Safety
Managing the Use of Healthcare
Resources
Chapter 11 Organizing for Quality
Glossary
02
(301) 362-6905 phone
- Resource management activities that improve continuity of care
and prevent service over and underuse
- Organizational factors that affect quality management and
performance reliability
Instructor Resources: Test bank, PowerPoint slides, answers
to in-book questions, and a transition guide to the new edition.
Patrice L. Spath, RHIT, is a health information management professional
with broad experience in healthcare quality and safety improvement. She
is president of Brown-Spath & Associates, a healthcare publishing and
training company. During the past 25 years, Spath has presented more
than 350 educational programs on healthcare quality management
topics. Spath is an adjunct assistant professor in the Department of
Health Services Administration at the University of Alabama, Birmingham.
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ache.org/HAP
http://www.ache.org/publications/product.aspx?pc=2242
http://www.ache.org/publications/product.aspx?pc=2242
http://www.ache.org/HAP
http://www.ache.org/HAP
Table of Contents for the Digital Edition of Health Administration Press Course Catalog - Fall 2013
Contents
Health Administration Press Course Catalog - Fall 2013
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