Health Administration Press Course Catalog - Spring 2014 - (Page 33)
OPERATIONS MANAGEMENT
An ACHE Management
Series book
Softbound, 175 pp, 2012
ISBN-13: 978-1-56793-422-9
Order code: CBCTS-2187, $82
An AUPHA/HAP book
Hardbound, 439 pp, 2012
ISBN-13: 978-1-56793-444-1
Order code: CBCTS-2209, $118
HEALTHCARE OPERATIONS
MANAGEMENT, SECOND EDITION
Daniel B. McLaughlin and John R. olson, PhD
➤ Instructor Resources:
Test bank, answers or discussion points for the
end-of-chapter questions and exercises, teaching
tips, and recommended teaching cases.
This book focuses on operations management and the
strategic implementation of programs, techniques, and
tools for reducing costs and improving quality. It covers the
basics of operations management and explains how
operations and process improvement relate to contemporary healthcare trends, such as evidence-based medicine
and pay-for-performance. The book's practical approach
includes real-world examples to illustrate concepts and
explanations of software tools, such as Excel and Microsoft
Project, that solve operational problems.
This second edition has been thoroughly revised to address
current issues facing healthcare managers. Major revisions
include extensive updates to the chapters on statistical
tools, Six Sigma, and the Lean enterprise. The chapter on
project management now includes information on agile
project management, and the chapter on scheduling and
capacity management has been substantially updated and
expanded. A new chapter on improving financial performance with operations management has been added.
LEAN DONE RIGHT: ACHIEVE AND
MAINTAIN REFORM IN YOUR
HEALTHCARE ORGANIZATION
thomas G. Zidel
➤ Instructor Resources:
PowerPoint slides.
Your healthcare organization cannot afford to waste time,
money, or resources on an improper Lean implementation.
You want to create a culture of continuous improvement,
not a regimen of tools that address problem areas but have
short-lived results. Lean Done Right: Achieve and Maintain
Reform in Your Healthcare Organization provides a road map for
launching a transformative and sustainable Lean initiative.
The Lean implementation model focuses on strategically
directed action, developing a Lean organizational culture,
and enhancing the care delivery system.
Winner of the Axiom Business Book Award Silver
Medal-operations Management and the Shingo
Research and Professional Publication Award!
Student resources include:
Additional learning tools, including Excel templates,
instructional videos, tutorials, exercises, links to online
resources, and PowerPoint slides.
ache.org/HAP
33
http://ache.org/publications/Product.aspx?pc=2187
http://ache.org/publications/Product.aspx?pc=2209
http://ache.org/publications/Product.aspx?pc=2209
http://ache.org/publications/Product.aspx?pc=2187
http://www.ache.org/HAP
Table of Contents for the Digital Edition of Health Administration Press Course Catalog - Spring 2014
Contents
Health Administration Press Course Catalog - Spring 2014
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