Journal of Healthcare Management - May/June 2013 - (Page 159)
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Interview with Thomas C. Dolan, PhD,
FACHE, CAE, President and CEO,
American College of Healthcare Executives
T
homas C. Dolan, PhD, FACHE, CAE, is president and CEO of the American College of Healthcare Executives (ACHE). He previously served as ACHE’s executive
vice president. Prior to joining ACHE, he held various teaching, research, and administrative positions at Saint Louis University, University of Missouri, University of
Washington, and University of Iowa.
Dr. Dolan has chaired the American Society of Association Executives (ASAE),
Association of University Programs in Health Administration, Association Forum of
Chicagoland, Board of Overseers of the Malcolm Baldrige National Quality Award,
and Institute for Diversity in Health Management. He has also served as president of
the Mental Health Association in Missouri and on the board of trustees of Alexian
Brothers Hospital in St. Louis. Dr. Dolan is president of the International Hospital
Federation (IHF) and serves on the Association Committee of 100 of the U.S. Chamber of Commerce.
Dr. Dolan has been listed on Modern Healthcare magazine’s 100 Most Influential
People in Healthcare list each year since its inception in 2002. He is a recipient of the
Key Award from ASAE and the Samuel D. Shapiro Award from Association Forum.
Dr. Dolan is a Fellow of both ACHE and ASAE. He earned his doctoral degree
from the University of Iowa and his bachelor’s degree from Loyola University Chicago. He was awarded ACHE’s 2013 Gold Medal Award in the Nondelivery Healthcare Organizations category. The Gold Medal is ACHE’s highest honor bestowed on
outstanding leaders. The purpose of this award is to identify Fellows of ACHE who
best exemplify leadership at the organizational, local, state/provincial, and national
levels. The Gold Medal Award recognizes individuals who go beyond the confines of
their own organization to continually contribute to the improvement of healthcare
services and community health.
Dr. O’Connor: Congratulations on being a recipient of the 2013 Gold Medal Award
and on your upcoming retirement! The award is certainly well deserved and truly reflects
your many achievements. In your mind, what stand out as the more significant accomplishments that you and ACHE have achieved for the field of healthcare management? Personally, what are you most proud of having accomplished?
Dr. Dolan: Over its 80-year history, ACHE has made many significant contributions to our health system. Having the privilege of working here for 27 years has
given me the opportunity to have an impact in the areas of diversity and inclusion,
ethics, lifelong learning and the FACHE® credential, and the ACHE chapters initiative. To date, my greatest contribution has been in the area of diversity and inclusion.
159
Table of Contents for the Digital Edition of Journal of Healthcare Management - May/June 2013
Journal of Healthcare Management - May/June 2013
Contents
Interview with Thomas C. Dolan, PhD, FACHE, CAE, President and CEO, American College of Healthcare Executives
Equity in Care: Picking Up the Pace
How Might a Reforming U.S. Healthcare Marketplace Threaten Balance Sheet Liquidity for Community Health Systems?
Assessing the Productivity of Advanced Practice Providers Using a Time and Motion Study
A Positive Deviance Perspective on Hospital Knowledge Management: Analysis of Baldrige Award Recipients 2002–2008
How to Improve Breast Cancer Care Measurement and Reporting: Suggestions from a Complex Urban Hospital
The Fear Factor in Healthcare: Employee Information Sharing
Journal of Healthcare Management - May/June 2013
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