Journal of Healthcare Management - May/June 2013 - (Page 181)
a SS eSSI ng
P roduct Iv Ity
tH e
suggest that work intensity of physicians is highly influenced by pre- and
postservice work, which could account
for 20 to 47 percent of a clinician’s total
productivity and work intensity. Very
little data can be found in the literature
to effectively quantify time spent on preand postservice work activities and their
impact on service delivery, workforce
assessments, investment returns, and
of
a dvanced P ractIce P rov IderS
workforce utilization and deployment.
Hooker (2010) believes that productivity measurement is critical to the growth
and acceptance of PAs in the national
workforce. Organizations and institutions contemplating an increase in the
number and utilization of APPs will
require tools for improved value assessment and quantification of services by
these providers. The results from this
FiGUrE 4
inpatient and outpatient rGS activities by Service and department
Inpatient Percent of Time Spent on
RGS Activities
rg
su
rg
eu
ro
Su
al
Ac
u
N
G
te
en
Ca
er
re
ep
N
er
y
er
y
hr
Su
ol
rg
og
er
y
t
an
pl
ns
Tr
a
y
80%
70%
60%
50%
40%
30%
20%
10%
0%
Outpatient Percent of Time Spent on
RGS Activities
lo
gy
in
ic
te
ro
Cl
In
te
G
as
tro
en
n
ed
ic
M
al
rn
Pa
i
gy
N
ep
hr
ol
o
nt
ns
pl
a
Tr
a
in
e
80%
70%
60%
50%
40%
30%
20%
10%
0%
Medicine Department
181
Surgical Department
Table of Contents for the Digital Edition of Journal of Healthcare Management - May/June 2013