Journal of Healthcare Management - May/June 2013 - (Page 196)

Journal of H ealt H care M anage Ment 58:3 M ay /J une 2013 t a B l E 3 continued Creation Tools or information sources allowing the hospital to compare its performance on various metrics with others’ performance 60 6.67 Creation Tools or information sources allowing the hospital to develop knowledge of its local market and competitors 37 4.11 Creation Surveys used to create knowledge for various purposes; can include internal surveys (e.g., of physicians) or external surveys (e.g., of customers) 97 10.78 Application Action plans as systematic responses to shortterm strategic or improvement goals 71 7.89 Application Efforts by the organization to define and support a specific organizational culture 67 7.44 Application Specific set of rules, standards, procedures, and instructions developed through the conversion of specialists’ tacit knowledge to explicit and integrated knowledge for efficient communication to nonspecialists 77 8.56 Application Teams of individuals with prerequisite knowledge and specialty formed for problem solving 69 7.67 Storage and retrieval Use of a specific information system (e.g., knowledge base, intranet) to store externalized knowledge 69 7.67 Transfer Transfer of knowledge via direct, formal training sessions specifically focusing on management training 70 7.78 Transfer Transfer of knowledge via methods that do not involve person-to-person interaction (e.g., booklets, training manuals) 47 5.22 Transfer Transfer of knowledge via methods that involve person-to-person interaction (e.g., meetings, presentations); can also be informal meetings 45 5.00 Transfer Transfer of knowledge via methods that involve scheduled, designated time and activities; contrast to unplanned or spontaneous knowledge transfer 88 9.78 1,225 57% 7.78 9.08 Sum (%) references Median and mean references/application 196

Table of Contents for the Digital Edition of Journal of Healthcare Management - May/June 2013

Journal of Healthcare Management - May/June 2013
Contents
Interview with Thomas C. Dolan, PhD, FACHE, CAE, President and CEO, American College of Healthcare Executives
Equity in Care: Picking Up the Pace
How Might a Reforming U.S. Healthcare Marketplace Threaten Balance Sheet Liquidity for Community Health Systems?
Assessing the Productivity of Advanced Practice Providers Using a Time and Motion Study
A Positive Deviance Perspective on Hospital Knowledge Management: Analysis of Baldrige Award Recipients 2002–2008
How to Improve Breast Cancer Care Measurement and Reporting: Suggestions from a Complex Urban Hospital
The Fear Factor in Healthcare: Employee Information Sharing

Journal of Healthcare Management - May/June 2013