Journal of Healthcare Management - January/February 2014 - (Page 62)

Journal of H ealt H care M anage Ment 59:1 J anuary /f ebruary 2014 rEFErENCES markets, it is imperative that healthcare executives and researchers seek answers to the following questions if they are to identify and develop inbound and domestic medical tourism markets. Al-Amin, M., Makarem, S., & Pradhan, R. (2011). Hospital ability to attract international patients: A conceptual framework. International Journal of Pharmaceutical and Healthcare Marketing, 5(3), 205-221. Cheung-Larivee, K. (2012, October 12). Cleveland Clinic, Wal-Mart partner in direct-employer services. Retrieved from http://www.fiercehealthcare.com/story /cleveland-clinic-wal-mart-partner-direct -employer-services/2012-10-12 Crooks, V., Turner, L., Snyder, J., Johnston, R., & Kingsbury, P. (2011). Promoting medical tourism to India: Messages, images, and the marketing of international patient travel. Social Science & Medicine, 72(5), 726-732. Deloitte Center for Health Solutions. (2008). 2008 survey of health care consumers: Executive summary. Retrieved from http:// www.deloitte.com/assets/Dcom-United States/Local%20Assets/Documents /us_chs_ConsumerSurveyExecutive Summary_2008_121712.pdf Deloitte Center for Health Solutions. (2009). Medical tourism: Update and implications. Retrieved from http://www.deloitte .com/assets/Dcom-UnitedStates/Local %20assets/documents/us_chs_medical tourism_111209_web.pdf Fried, B. J., & Harris D. M. (2007). Managing healthcare services in the global marketplace. Frontiers of Health Services Management, 24(2), 3-18. Glattner, R. (2012, February 12). Domestic medical tourism-A prescription for savings? Retrieved from http://www.forbes .com/sites/robertglatter/2012/02/12 /domestic-medical-tourism-a-prescription -for-savings/ Guiry, M., & Vequist, D. (2011). Traveling abroad for medical care: U.S. medical tourists' expectations and perceptions of service quality. Health Marketing Quarterly, 28, 253-269. Hopkins, L., Labonte, R., Runnels, V., & Packer, C. (2010). Medical tourism today: What is the state of existing knowledge? Journal of Public Health Policy, 31, 185-198. Hudson, S. & Li, X. (2012). Domestic medical tourism: A neglected dimension of medical tourism research. Journal of Hospitality Marketing & Management, 21, 227-246. 1. Why are medical tourists using services outside their own service area, and how can U.S. healthcare facilities leverage this attraction to enhance their market share? 2. What cultural, informational, financial, and other barriers impede domestic and inbound medical tourism in the United States? 3. What types of services are demanded by inbound and domestic medical tourism patients, and from which countries? Is a pattern evident? 4. What are the demographic characteristics of each DRG in general or classified by type of medical tourism and type of services available to medical tourists? 5. How do inbound and domestic medical tourism patients pay for their care? 6. How do, and should, healthcare systems handle bundled payments for services under the Affordable Care Act? That is, what are the implications of healthcare reform for domestic and inbound medical tourism? 7. Under what conditions are target consumers willing to travel outside their country or state to access medical tourism services? 8. What are the costs of marketing to medical tourists, both globally and domestically? 62 http://www.fiercehealthcare.com/story/cleveland-clinic-wal-mart-partner-direct-employer-services/2012-10-12 http://www.deloitte.com/assets/Dcom-United-States/Local%20Assets/Documents/us_chs_ConsumerSurveyExecutiveSummary_2008_121712.pdf http://www.deloitte.com/assets/Dcom-United-States/Local%20Assets/Documents/us_chs_ConsumerSurveyExecutiveSummary_2008_121712.pdf http://www.deloitte.com/assets/Dcom-UnitedStates/Local%20assets/documents/us_chs_medicaltourism_111209_web.pdf http://www.deloitte.com/assets/Dcom-UnitedStates/Local%20assets/documents/us_chs_medicaltourism_111209_web.pdf http://www.forbes.com/sites/robertglatter/2012/02/12/domestic-medical-tourism-a-prescription-for-savings/ http://www.forbes.com/sites/robertglatter/2012/02/12/domestic-medical-tourism-a-prescription-for-savings/

Table of Contents for the Digital Edition of Journal of Healthcare Management - January/February 2014

Journal of Healthcare Management - January/February 2014
Contents
Interview With Kenneth R. White, PhD, FACHE, Associate Dean for Strategic Partnerships and Innovation and the University of Virginia Medical Center Professor of Nursing, University of Virginia School of Nursing
Team-Based Care at Mayo Clinic: A Model for ACOs
The Management Springboard: Eight Ways to Launch Your Career as a Healthcare Leader
The Role of a Public–Private Partnership: Translating Science to Improve Cancer Care in the Community Donna M. O’Brien and Arnold D. Kaluzny
The Value of Patients’ Handwritten Comments on HCAHPS Surveys John W. Huppertz and Robert Smith
Can Inbound and Domestic Medical Tourism Improve Your Bottom Line? Identifying the Potential of a U.S. Tourism Market
Success Factors for Strategic Change Initiatives: A Qualitative Study of Healthcare Administrators’ Perspectives

Journal of Healthcare Management - January/February 2014