Journal of Healthcare Management - January/February 2014 - (Page 82)

Journal of H ealt H care M anage Ment 59:1 J anuary /f ebruary 2014 Once we went live with Epic, we had to ensure that our physicians and staff were fully engaged-the people and engagement factor discussed by Kash et al. Our dedicated Epic team helped physicians with order entry, technological issues, and training. The executive team rounded throughout the go-live period to provide support, and we continue to provide Epic support to all of our physicians at each campus to ensure a successful transition. I also agree with the authors' comment that access to data is key to a successful change initiative in a physician services organization. As the market changes and more physicians become employees of health systems, access to data is a success factor that should not be minimized. In this regard, physicians and leaders must develop the skill set for how to successfully manage physician practices. The transition to Epic is just one of many change initiatives that I have been part of at Ochsner. The top three themes that Kash et al. refer to in their article remain important to implementing change initiatives, as are communication and access to data. As the financing of healthcare delivery changes and innovations in care delivery develop, Kash et al.'s findings will become even more important. 82

Table of Contents for the Digital Edition of Journal of Healthcare Management - January/February 2014

Journal of Healthcare Management - January/February 2014
Contents
Interview With Kenneth R. White, PhD, FACHE, Associate Dean for Strategic Partnerships and Innovation and the University of Virginia Medical Center Professor of Nursing, University of Virginia School of Nursing
Team-Based Care at Mayo Clinic: A Model for ACOs
The Management Springboard: Eight Ways to Launch Your Career as a Healthcare Leader
The Role of a Public–Private Partnership: Translating Science to Improve Cancer Care in the Community Donna M. O’Brien and Arnold D. Kaluzny
The Value of Patients’ Handwritten Comments on HCAHPS Surveys John W. Huppertz and Robert Smith
Can Inbound and Domestic Medical Tourism Improve Your Bottom Line? Identifying the Potential of a U.S. Tourism Market
Success Factors for Strategic Change Initiatives: A Qualitative Study of Healthcare Administrators’ Perspectives

Journal of Healthcare Management - January/February 2014