Journal of Healthcare Management - September/October 2014 - (Page 338)
Development and Field Testing
of a Self-Assessment Guide for
Computer-Based Provider Order
Entry
Carl V. Vartian, MD, chief medical information officer, HCA-Gulf Coast Division, and
graduate student, School of Biomedical Informatics, University of Texas Health Science
Center, Houston; Hardeep Singh, MD, chief, Health Policy, Quality and Informatics
Program, Houston VA HSR&D Center of Innovation, Michael E. DeBakey VA Medical
Center, and associate professor, Baylor College of Medicine, Houston; Elise Russo,
researcher, Houston VA HSR&D Center of Innovation; and Dean F. Sittig, PhD,
professor, School of Biomedical informatics, University of Texas Health Science Center1
E X E C U T I V E S U M M A R Y
Despite the benefits of computerized provider order entry (CPOE), numerous reports
of unexpected CPOE-related safety concerns have surfaced. As part of a larger project
to improve the safety of electronic health records (EHRs), we developed and field
tested a CPOE "safety self-assessment" guide through literature searches, expert
opinion, and site visits. We then conducted a field test of this guide with nine hospital chief medical informatics officers (CMIOs), who were identified through the
Association of Medical Directors of Information Systems. The CPOE safety selfassessment guide was sent electronically to the CMIOs. Once the assessments were
returned, we conducted structured telephone interviews for further comments about
the guide's format and content. The CMIOs in our study found the CPOE safety
guide useful and relatively easy to complete, taking no more than 30 minutes.
Analysis of responses to the guide suggest that most recommended practices were
implemented inconsistently across facilities. Despite consensus for certain CPOE best
practices in the medical literature and among experts, there appeared to be considerable variation among CMIOs' opinions of best practices. Interview data suggested
this inconsistency was mostly due to system limitations and/or differing opinions
about the necessity of certain EHR-related safety measures. Despite the absence of
consensus on best practices, a self-assessment safety guide provides a practical
starting point for organizations to assess and improve safety and the effectiveness of
their CPOE system.
For more information about the concepts in this article, contact Dr. Sittig at
dean.f.sittig@uth.tmc.edu.
338
Table of Contents for the Digital Edition of Journal of Healthcare Management - September/October 2014
Journal of Healthcare Management - September/October 2014
Interview With Delvecchio S. Finley, FACHE, CEO of Harbor-UCLA Medical Center
Hospital Consolidation: “Safety in Numbers” Strategy Prevails in Preparation for a Value- Based Marketplace
Leveraging Women’s Leadership Talent in Healthcare
Pressure and Performance: Buffering Capacity and the Cyclical Impact of Accreditation Inspections on Risk-Adjusted Mortality
Development and Field Testing of a Self- Assessment Guide for Computer-Based Provider Order Entry
Good to Great: Using 360-Degree Feedback to Improve Physician Emotional Intelligence
Career Inflection Points of Women Who Successfully Achieved the Hospital CEO Position
Journal of Healthcare Management - September/October 2014
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