The Journal of College and University Student Housing - Volume 37, No. 2 - 80

Diane D. Everett • Zachary V. Loftus

telephone poll unconnected to this study. The other co-author supervised the student through the entire research process and re-analyzed the data independently. All safeguards were taken to ensure that the student author/RA followed professional guidelines for conducting ethical scientific research.

naires. The co-author who was an undergraduate RA at the time of data collection conducted the interviews after completed questionnaires were returned. Although the interviews were not recorded, the researcher took detailed notes during the interview process. Interviews ranged in length from 30 minutes to 2 hours and averaged 1 hour. The questionnaires were not matched to interviewees. We calculated percentages, standard deviations, and the measures of association Somers’ d and gamma with the data from the close-ended questionnaire items. We used content analysis with a priori coding to analyze the qualitative data from open-ended questionnaire items and the interviews (Babbie, 2010; Stemler, 2001). We coded these data independently and iteratively for recurrent themes related to role conflict, especially the one created by RAs’ clashing positions as rule enforcers and peers/ friends and their difficulty in taking disciplinary action against residents with whom they were more familiar.

On the one hand, they wanted to befriend their residents, to fit in among their peers, and to be treated as hall mates . On the other hand, because of their position as RAs and other differences from their residents, RAs recognized that their relationships with their residents were not relationships between peers, whether due to residents’ hesitancy to interact with RAs as equals or to the distance RAs felt from their residents .

Limitations
This exploratory study was confined to a relatively small, non-random sample of RAs at one private university. Female RAs who completed the questionnaire were over-represented among the respondents. Because the proportion of RAs who voluntarily participated in interviews was small, they may not represent the population. For instance, only 16.2% of the 37 RAs residing in coed residence buildings completed an interview, compared to 27.8% of the 18 RAs in single-sex halls. Given these limitations, the study’s findings are not generalizable.

Procedures and Analysis
Questionnaires were distributed to RAs via campus mail, along with a request to participate in a face-to-face interview about the questionnaire topics. RAs indicated their willingness to do so in a statement they mailed separately from their completed question-

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The Journal of College and University Student Housing - Volume 37, No. 2

Table of Contents for the Digital Edition of The Journal of College and University Student Housing - Volume 37, No. 2

The Journal of College and University Student Housing - Volume 37, No. 2
Contents
Letter from the Editor
Training Resident Assistants to Make Effective Referrals to Counseling
Professional Development Needs for New Residential Life Professionals
Structural Analysis of the Resident Assistant Cultural Diversity Questionnaire
Recent Alumni Perceptions of Hall Government Leadership Learning
Resident Assistants as Rule Enforcers Versus Friends: An Exploratory Study of Role Conflict
College Housing Dissertations: A Bounded Qualitative Meta-Study
The Journal of College and University Student Housing - Volume 37, No. 2 - Intro
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The Journal of College and University Student Housing - Volume 37, No. 2 - Contents
The Journal of College and University Student Housing - Volume 37, No. 2 - Letter from the Editor
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The Journal of College and University Student Housing - Volume 37, No. 2 - Training Resident Assistants to Make Effective Referrals to Counseling
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The Journal of College and University Student Housing - Volume 37, No. 2 - Professional Development Needs for New Residential Life Professionals
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The Journal of College and University Student Housing - Volume 37, No. 2 - Structural Analysis of the Resident Assistant Cultural Diversity Questionnaire
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The Journal of College and University Student Housing - Volume 37, No. 2 - Recent Alumni Perceptions of Hall Government Leadership Learning
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The Journal of College and University Student Housing - Volume 37, No. 2 - Resident Assistants as Rule Enforcers Versus Friends: An Exploratory Study of Role Conflict
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The Journal of College and University Student Housing - Volume 37, No. 2 - College Housing Dissertations: A Bounded Qualitative Meta-Study
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