proper information and education is one of the best strategies for prevention. "We send out an email each fall and spring to all residents, discussing this topic in a very general sense. We also include some information about resident responsibility and contributions to the matter." RESOURCES EPA, A Brief Guide to Mold, Moisture and Your Home (2012). Retrieved from https://www.epa.gov/sites/production/files/2016-10/documents/ moldguide12.pdf. EPA, Mold and Health: How Do Molds Affect People? (2017). Retrieved from https://www.epa.gov/mold/mold-and-health. On such a sensitive topic, tone matters. "It's important to communicate in ways that neither add fuel to the fire nor cause any liability issues by making exhaustive promises or statements that can't be met," stresses Sheets. "At the end of the day, we just want to fulfill our commitment of providing an exceptional living opportunity for students that allows them to succeed academically." Jennifer Todden is the associate director for facilities management at the University of Florida in Gainesville. COLLEGIATE HOUSING WE DELIVER. TRANSFORMATIONAL PARTNERSHIPS TO PROMOTE STUDENT SUCCESS www.edrtrust.com MARCH + APRIL 2018 31https://www.epa.gov/sites/production/files/2016-10/documents/moldguide12.pdf https://www.epa.gov/sites/production/files/2016-10/documents/moldguide12.pdf https://www.epa.gov/mold/mold-and-health http://www.edrtrust.com