Houseboating Adventures - Issue 17 - (Page 45) LOCHMUELLER’S SUMERSET SUCCESS TIME LINE 2004 Implementations Included: •Launching an Exclusive Dealer Program in eight states. •Joining the Houseboat Industry Association (HIA) as Vice-Chairman •Establishing Nationwide Service Center Partners in twelve states. •Instituting the industry’s only Customer Advisory Board •Electing to serve on the Boat Manufactures Division Board of the NMMA •Participating in the NMMA’s Customer Satisfaction Index (CSI) Program 2005 Implementations Included •Establishing Consistent Model Year Changes •Developed Sumerset Cruiser Model Line •Receiving NMMA Industry Advocate Award •Serving Two Year Term as HIA Chairman •Launching Satellite Facility for American Waterways •Hosting First Annual Sumerset Rendezvous on Lake Powell 2006 Implementations Included •Implementing Exclusive 5 Year Warranty Program – Sumerset Secure •Expanding the Quality Program through Construction Process •Developing the Business Partners Program •Recipient of Business of the Year Award 2007 Implementations Included •Owners/Operators Manual •International Sales Division •Illuminated Deck Ornament •Insurance and Finance Center •ELITE Model Series Launched •Website Redesign 2008 Implementations Include: •Roof Edge Design Enhancement •Water System Filtration Enhancement •HDMI Optical Cables will become standard installation in salon. •HD Converter Box (DSS) will become standard installation on tracking systems (where applicable.) •Polished Aluminum Diamond Tread Plate Gunnel Rail. •Indirect lighting will be upgraded to 12 volt LED •Flybridge Storage Compartments will be enhanced. •Newly Redesigned Floor Insulation •Redesigned Engine Compartment Fire Suppression 18’ Beam and Above )6B@" A05("%C&5AB9&@
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