American Gas - August/September 2013 - (Page 1)

AMERICANGAS AMERICAN GAS Volume 95 numBer 7 AMERICAN GAS auGuSt/SeptemBer 2013 22 f e a t u r e s Cover story 22 a matter of trust By jennifer pilla taylor Three years later, Pacific Gas & Electric’s recovery from the San Bruno disaster holds lessons for utilities nationwide. profile 28 PG&E President Chris Johns talks with american Gas about accountability, communications, trust—and safety—in the aftermath of San Bruno. Here Comes the grid 30 pipeline a View from Burner tipS Dual-Fuel CNg beauties 7 In Las Vegas, another man-made Wonder 17 marketing 34 How Baltimore Gas and Electric mined data to find and reach out to low-income customers—helping them get the assistance they need to pay their bills. David Conn explains. Digest 8 Living near the fueling station; more gas from Mexico; and more. Issues 8 Industry standard enhances tracking and traceability. Issues 8 Report shows that gas and renewables are complementary. Issues 10 Power generation is up. GHGs are down. Guess why. By jim marean, rick Smead, and carl porter Moving beyond smart meters, industry experts look at the advantages the smart grid holds for the natural gas industry. on the cover: A PG&E crew works at a site in Oakland, Calif. Issues 11 New drilling, storage could offset rates in Southern California. Need to Know 11 Why the Earth may be a “natural gas machine.” state House 18 Three gas companies aim to hook up half of Connecticut. state House 18 Maine’s PUC can now enter longterm capacity contracts. departmentS state House 19 Gas production fees help revitalize Pennsylvania communities. president’s message 2 One area in which public trust is growing: natural gas. main street 21 Customers of gas supplier earn rewards for retail purchases. Headway 40 In the wake of housing’s rebound,Tracy Burleson previews next February’s International Builders’ Show, now combined with the Kitchen & Bath Show. elm street 21 Storage facility benefits utility’s consumers. . subject Index 4 by the Numbers 14 As the housing industry grows, natural gas plays a bigger role. Jobs 35 places 15 marketplace 39 Vendor News 37 coVer photo and o Ve : C o Ve r , a ND abaBoVe: michael Sexton august/september 2013 AmericAn GAs 1

Table of Contents for the Digital Edition of American Gas - August/September 2013

American Gas - August/September 2013
Contents
President’s Message
Subject Index
Dual-Fuel CNG Beauties
Digest
Issues
Issues
Issues
Need to Know
By the Numbers
Places
In Las Vegas, Another Man-Made Wonder
State House
State House
Elm Street
Main Street
A Matter of Trust
Profile
Here Comes the Grid
Marketing
Jobs
Vendor News
Marketplace
Headway

American Gas - August/September 2013