ACCIDENT CASE STUDY UNINTENDED BY MACHTELD SMITH CONSEQUENCES COMPLACENCY'S RED FLAGS ENTER WHAT SHOULD HAVE BEEN A ROUTINE FLIGHT THE NIGHT OF NOVEMBER 23, 2011: ON BOARD A ROCKWELL 690 AERO COMMANDER WERE THREE ADULTS AND THREE CHILDREN-ALL LOST THEIR LIVES WHEN THE TWIN-ENGINE AIRPLANE IMPACTED TERRAIN IN THE SUPERSTITION MOUNTAINS OUTSIDE PHOENIX, ARIZONA.