Defense Technology International - October 2007 - (Page 25) Clay Petway, American Airlines Aviation Maintenance Technician and TWU member At American Airlines, the one thing we’re not maintaining is the status quo. In an aviation world where more maintenance work is being subcontracted overseas, American Airlines and the Transport Workers Union are bucking the trend with a groundbreaking business relationship to turn aircraft maintenance operations at our airports and maintenance bases into profit centers. The big news is: it’s working. We’re keeping thousands of jobs in the U.S., thanks to innovative improvements in our business processes that are generating revenue from customer maintenance contracts and significantly reducing costs. While our world-class mechanics and engineers are maintaining aircraft for American, the world’s largest airline, we’re also doing work for other airlines and aerospace companies in the U.S. and other parts of the world. By working as a team and agreeing on a series of aggressive goals, American Airlines and the TWU are transforming aircraft maintenance into a whole new way of doing business. ® American Airlines, Inc. 2007 For inquiries about American Airlines Maintenance Services, visit our web site at www.mroaa.com. http://www.mroaa.com http://www.mroaa.com
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