MRO 2008 Show News Briefing - April 7, 2008 - (Page 7)

MRO Boeing Emphasizes Lifecycle Solutions for MRO The Boeing Company logged revenues of nearly $66.4 billion in 2007. For the Commercial Airplane business this success was due to airplane delivery volumes and to service sales. Boeing Commercial Aviation Services is a 12,000-employee organization providing products, services and Lifecycle Solutions to improve fleet utilization. Goals are to reduce costs, leverage leading-edge information management, and ensure passenger well-being. Boeing CAS and its subsidiaries Alteon, Aviall and Jeppesen support 12,000 inservice Boeing airplanes. Boeing uses the term Lifecycle Solutions for Lou Mancini. MRO, which is key to the sale of airplanes on the demanding 21st century market. It is also the key to their efficient operation, and to fuel cost savings and emissions reduction. Boeing CAS is detailing a new Operational Performance module for its successful Airplane Health Management (AHM) product here to allow operators to track fuel burn (and hence their jet emissions) using the same technology in service now for air- vp and general manager Lou Mancini. craft fault detection (page 9). “We have been growing over the last four It’s a fitting addition to Boeing Lifecycle years and we are running a successful busiSolutions here at MRO 2008, the theme of ness.” Operations now run 24/7, 365 days a year at the Boeing CAS operations center. which is Efficient • Safe • Green. “It is kind of like in a hospital,” Mancini Boeing CAS is helping airlines with their own competitiveness by supporting cabin says. “You might call it an urgent care clinic, where customers can call in retrofits (page 8) and for and we measure our response start-up airlines and others to them by the minute. So offers custom-tailored when we say we are going to MRO (Maintenance Opget back to a customer, we timization; page 10). actually have a way of scoring Boeing CAS is also seekit on a chart. ing to reduce spare parts “We are operating now at delivery times (page 10), 96% to the minute.” tackling not only its own Mancini also likes to talk manufactured parts, but about e-Enabling: ‘We can third-party parts, including Boeing converts jets for cargo connect the airplane to the engine components han- duty with several partners. dled by its new subsidiary Conversion of the first 767-300 ground,” he says. “If you know that an airplane is going to Aviall (page 11). CAS and its is underway in Singapore. Boeing defense business counterpart need something even before it lands, it is very support systems is teaming to bring Aviall’s exciting,” he says, “to be able to position the supply chain management capabilities to the part, the mechanic, the technical documentation at the point of need.” airlines and military. It’s all about the customer, he says: “We Boeing doesn’t disclose CAS revenues, but it appears that the multifaceted strategy have that same sense of urgency they have is working. “We have been growing,” says for having an airplane at the gate.” New IDS Support Chief Stresses Readiness, CAS Synergy the Boeing corporate total. Muilenburg’s top priorities? Readiness and increased synergy with the civil MRO side. “We want to make sure that the training we provide is top notch and that our equipment works every time,” Muilenburg says. “Our customers’ lives depend on that readiness. “We are driven to ensure that they have the desired level mission capability, but also mission capability over time by introducing new technology through mods and upgrades.” Examples include Hercules C-130 AMP Boeing IDS maintains 707-derived KC-135 tankers at a facility in San Antonio. (Avionics Modernization Boeing Integrated Defense Systems has a new MRO boss in Dennis Muilenburg, who was named Support Systems president in February. Revenues for the Support Systems group of Boeing IDS (the military side of the company) came to just shy of $6.7 billion last year. Military MRO thus accounts for more than 10% of www.aviationweek.com/shownews Program) for glass Boeing CAS as a pricockpits for Hercules ority, “especially in transports, and a recases where we are wing initiative for the providing support to A-10 Thunderbolt jet commercial derivative that’s just getting aircraft. Obviously we underway. Both are do a good deal of that extending the lives of Dennis Muilenburg. across the tanker fleet, older airplanes (and both involve the reconnaissance, and surveilwork on planes Boeing did not lance fleet, any place we have debuild; page 11). rivative aircraft that are based on “It is good for the taxpayers commercial airplane platforms.” because we are getting a lot of Boeing IDS provides maintebang for the buck,” Muilenburg nance, mods and upgrades for says. “It is good for our warfight- KC-135 tankers and for B-52 ers because it is giving them bombers. The unit supports more readiness.” newer aircraft too, providing supBesides maintaining support ply-chain management and engiteams at customer facilities neering for the F/A-18E/F strike around the world, the new IDS fighter, the C-17 airlifter, and boss sees increased synergy with AH-64 and CH-47 helicopters. April 2008 7 Sponsored by The Boeing Company http://www.aviationweek.com/shownews

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MRO 2008 Show News Briefing - April 7, 2008 Contents PBL and Partnerships Delta-Chromalloy PMA Reverse Engineering? Straighter, Rounder Regionals Buck the Trend Composites Loom Large Freighters and Cargo

MRO 2008 Show News Briefing - April 7, 2008

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