Elearning - Winter 2005 - (Page 17) Return on Your E-learning BY THOMAS A. KRAACK Measuring the Investments “‘TIS AN ILL-FAVOURED THING, SIR, BUT MINE OWN.” - SHAKESPEARE, AS YOU LIKE IT Everywhere we go these days we hear a common lament about the learning or training function of organizations: money goes in, but who knows what comes out? Do my people know more? Are they performing better? Are they developing new capabilities? Are new employees achieving competency faster? More important, is any of this translating into business benefits or increased value? If we had to put our finger on the one thing standing in the way of organizations achieving better business results through learning it would be this: the sizable legacy investment that companies have in their existing learning content, their training organization structures, and their technology platforms. With apologies to Shakespeare, it’s an ill-favored thing, but it’s mine and I’m sticking to it. But consider what happens next. Typically, companies are pushing titles and content out to their people based on what they think the employees need. Then they measure how many people take the courses or how many hours are spent on training. What’s missing from this picture? Any measurements on the back-end as to what the workforce has gained in terms of proElearning! Winter 2004 17
Table of Contents Feed for the Digital Edition of Elearning - Winter 2005 Elearning - Winter 2005 Contents Editor’s Note News & Analysis Witness Buys Blue Pumpkin Deals in the Making People on the Move Trendline Executives Rate Importance of Training Requirements for Support Put Pressure on Tech Companies Hiring Trends: Small Companies, Big Plans Measuring the Return on Your E-earning Investments Building Interactivity into E-learning Partnering with Colleges and Universities for E-learning Content Strategy VoIP Voice Over IP Case Study: LMS Content Development & Collaboration Tools Case Study: ePerformance Last Word Elearning - Winter 2005 Elearning - Winter 2005 - Elearning - Winter 2005 (Page Cover1) Elearning - Winter 2005 - Elearning - Winter 2005 (Page Cover2) Elearning - Winter 2005 - Elearning - Winter 2005 (Page 3) Elearning - Winter 2005 - Contents (Page 4) Elearning - Winter 2005 - Contents (Page 5) Elearning - Winter 2005 - Contents (Page 6) Elearning - Winter 2005 - Editor’s Note (Page 7) Elearning - Winter 2005 - News & Analysis (Page 8) Elearning - Winter 2005 - Witness Buys Blue Pumpkin (Page 9) Elearning - Winter 2005 - Deals in the Making (Page 10) Elearning - Winter 2005 - Deals in the Making (Page 11) Elearning - Winter 2005 - People on the Move (Page 12) Elearning - Winter 2005 - People on the Move (Page 13) Elearning - Winter 2005 - Requirements for Support Put Pressure on Tech Companies (Page 14) Elearning - Winter 2005 - Hiring Trends: Small Companies, Big Plans (Page 15) Elearning - Winter 2005 - Measuring the Return on Your E-earning Investments (Page 16) Elearning - Winter 2005 - Measuring the Return on Your E-earning Investments (Page 17) Elearning - Winter 2005 - Measuring the Return on Your E-earning Investments (Page 18) Elearning - Winter 2005 - Measuring the Return on Your E-earning Investments (Page 19) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 20) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 21) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 22) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 23) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 24) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 25) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 26) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 27) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 28) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 29) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 30) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 31) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 32) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 33) Elearning - Winter 2005 - Voice Over IP (Page 34) Elearning - Winter 2005 - Case Study: LMS (Page 35) Elearning - Winter 2005 - Case Study: LMS (Page 36) Elearning - Winter 2005 - Content Development & Collaboration Tools (Page 37) Elearning - Winter 2005 - Content Development & Collaboration Tools (Page 38) Elearning - Winter 2005 - Content Development & Collaboration Tools (Page 39) Elearning - Winter 2005 - Content Development & Collaboration Tools (Page 40) Elearning - Winter 2005 - Case Study: ePerformance (Page 41) Elearning - Winter 2005 - Case Study: ePerformance (Page 42) Elearning - Winter 2005 - Last Word (Page 43) Elearning - Winter 2005 - Last Word (Page Cover4)
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