Elearning - Winter 2005 - (Page 41) Case Studye-Performance TELUS Uses E-learning to Change Corporate Culture “This is a much more focused way to develop learning programs than what we once had. It used to be that we would run classes and people would sign up. Now we only run courses where there is a specific need within a specific timeframe.” — Duane DeJager, TELUS The change meant new opportunities for growth, but it would also require dramatic changes within the company to support the new business model and technologies. THE CHALLENGE: CHANGING THE CORPORATE CULTURE In the summer of 2000, TELUS was a regional telecommunications company, with revenues based primarily on telephone service provided to the Western regions of Canada. The company saw the opportunity to expand nationally and into the rapidly growing TRAINING SUPPORTS RAPID GROWTH B Y E D R AY M O N D TELUS can trace its roots to the original wiring of telephone service across the western reaches of Canada 100 years ago. Over the course of a century the company has gone through many changes, but perhaps none so dramatic as the decision a few years ago to expand beyond its traditional business to become a full service telecom provider, bringing phone, Internet, wireless and data services to the whole of Canada. Elearning! Winter 2005 41
Table of Contents Feed for the Digital Edition of Elearning - Winter 2005 Elearning - Winter 2005 Contents Editor’s Note News & Analysis Witness Buys Blue Pumpkin Deals in the Making People on the Move Trendline Executives Rate Importance of Training Requirements for Support Put Pressure on Tech Companies Hiring Trends: Small Companies, Big Plans Measuring the Return on Your E-earning Investments Building Interactivity into E-learning Partnering with Colleges and Universities for E-learning Content Strategy VoIP Voice Over IP Case Study: LMS Content Development & Collaboration Tools Case Study: ePerformance Last Word Elearning - Winter 2005 Elearning - Winter 2005 - Elearning - Winter 2005 (Page Cover1) Elearning - Winter 2005 - Elearning - Winter 2005 (Page Cover2) Elearning - Winter 2005 - Elearning - Winter 2005 (Page 3) Elearning - Winter 2005 - Contents (Page 4) Elearning - Winter 2005 - Contents (Page 5) Elearning - Winter 2005 - Contents (Page 6) Elearning - Winter 2005 - Editor’s Note (Page 7) Elearning - Winter 2005 - News & Analysis (Page 8) Elearning - Winter 2005 - Witness Buys Blue Pumpkin (Page 9) Elearning - Winter 2005 - Deals in the Making (Page 10) Elearning - Winter 2005 - Deals in the Making (Page 11) Elearning - Winter 2005 - People on the Move (Page 12) Elearning - Winter 2005 - People on the Move (Page 13) Elearning - Winter 2005 - Requirements for Support Put Pressure on Tech Companies (Page 14) Elearning - Winter 2005 - Hiring Trends: Small Companies, Big Plans (Page 15) Elearning - Winter 2005 - Measuring the Return on Your E-earning Investments (Page 16) Elearning - Winter 2005 - Measuring the Return on Your E-earning Investments (Page 17) Elearning - Winter 2005 - Measuring the Return on Your E-earning Investments (Page 18) Elearning - Winter 2005 - Measuring the Return on Your E-earning Investments (Page 19) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 20) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 21) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 22) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 23) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 24) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 25) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 26) Elearning - Winter 2005 - Building Interactivity into E-learning (Page 27) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 28) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 29) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 30) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 31) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 32) Elearning - Winter 2005 - Partnering with Colleges and Universities for E-learning Content Strategy (Page 33) Elearning - Winter 2005 - Voice Over IP (Page 34) Elearning - Winter 2005 - Case Study: LMS (Page 35) Elearning - Winter 2005 - Case Study: LMS (Page 36) Elearning - Winter 2005 - Content Development & Collaboration Tools (Page 37) Elearning - Winter 2005 - Content Development & Collaboration Tools (Page 38) Elearning - Winter 2005 - Content Development & Collaboration Tools (Page 39) Elearning - Winter 2005 - Content Development & Collaboration Tools (Page 40) Elearning - Winter 2005 - Case Study: ePerformance (Page 41) Elearning - Winter 2005 - Case Study: ePerformance (Page 42) Elearning - Winter 2005 - Last Word (Page 43) Elearning - Winter 2005 - Last Word (Page Cover4)
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