Elearning - February/March 2008 - (Page 40) casestudytraining application sharing, electronic hand-raising, and a glimpse feature that lets instructors acquire a screen capture of any student’s desktop.” SUCCESS CRITERIA Enterprises like Aetna that are considering an investment in virtual classroom solutions should keep several factors in mind. These are the success criteria that have guided the investments of other organizations that have effectively deployed this approach. Consider these factors: >> Audience Support. In order to ensure that you can provide compelling learning events and experiences online, it’s important (LMS) that track individual skills, competencies, resources, and performance against set targets. >> Usage Options. While some solution providers only allow their customers to “rent” software through subscriptions, many organizations can realize the highest return on investment and lowest total cost of ownership by purchasing their software licenses. They should have the option. >> Measurable Impact. Look for a partner that can help you define and articulate a clear, compelling and measurable business case for investing in a virtual classroom solution. In order to strengthen the perception and enhance the impact of the training group, it’s vital that clear objectives are outlined and results are tracked. These are some of the core issues that decision-makers in the field of training and education must consider as they look to maximize the value of their investments in the virtual classroom. By ensuring these criteria are met, training leaders can take the key steps necessary to accelerate learning, cut costs, and enhance overall performance in the enterprise. To learn more about iLinc solutions, visit: www.iLinc.com. Challenge Implement a cost-effective, long-term online training program from a supplier that could match technology to needs. Solution Chose iLinc’s virtual classroom technology, which provides instructors with synchronized multimedia and content available over the Web. and provide feedback in real-time (through polls, quizzes, surveys, spotchecks, etc.) and participants should have the ability to collaborate as a group. >> Learning Expertise. You should expect solution providers to have clear and defined domain expertise in learning and training principles. Solutions should be specifically designed for training applications, not merely “bolted on” to an existing Web conferencing technology. The virtual classroom approach must be instructionally sound if it is to deliver the necessary benefits. Also, ensure that the solution can be effectively integrated with learning management systems In order to enhance the impact of the training group, clear objectives must be outlined and results tracked. to ensure that your solution is consistent with varying bandwidth ranges and network environments (including firewalls). In addition, the solution should be platform-agnostic: accessible with a PC, Mac or Linux machine. Ease of use is critical in order to ensure high adoption and satisfaction. >> Dynamic Interaction. Look for solutions that enable a high degree of interactivity and audience engagement. This is one area where the virtual classroom can indeed surpass conventional classrooms. Instructors should have the ability to solicit 40 February/March 2008 Elearning! http://www.iLinc.com
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