Elearning - June/July 2008 - (Page 39) Case StudyGlobal Learning Efficient Toshiba America Business Solutions, Inc. >> Industry Served: Office equipment Global The partners and employees at Toshiba America Business Solutions, Inc. (TABS) are keenly aware that effective training is an essential component of a successful product launch, contributes to early user adoption, and fosters long-term customer loyalty. TABS, a division of Toshiba America, Inc., is responsible for the planning, distribution, marketing, sales and support of copiers, facsimiles, multi- Training solution to provide dealers and employees with training and presentations on compliance issues, selling strategies, new product introductions, product instruction and network support. “Adobe Acrobat Connect Professional opened up our training program to become an around-the-clock, one-stop education shop,” says Steve Bamberger, TABS national elearning training manager. Elearning! June/July 2008 39 >> U.S. Headquarters: Irvine, California function printers, toner products and network controllers in the United States, Mexico, Latin America and the Caribbean. With sales representatives and dealers around the world, the company needed a way to deliver high-quality, cost-effective training with minimum operational disruption. To do this, TABS implemented a hosted Adobe Acrobat Connect Professional
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