Elearning - September/October 2008 - (Page 28) Motivating Employees With Online Learning COMPLEX TRAINING OBSTACLES ARE OVERCOME AT FEDEX EXPRESS In 2004, FedEx Express was faced with an issue of high turnover, especially among frontline employees in important, entry-level jobs. While the company’s culture was based on treating all 290,000 employees in a manner that fosters employee loyalty, senior management became concerned about the challenge of keeping employees engaged. Employees at all levels not only needed the tools and training to do their jobs effectively but also the opportunity for further self-development. The company had already launched interactive job training capabilities and provided support for continuing education through tuition reimbursement. However, that was not a total solution to the turnover issue. “Many factors created complex obstacles to solving the high turnover problem,” says Karl Guenther, a manager in Human Resource Development (HRD). The primary challenges included, but were not limited to: >> Productivity: A large number of employees were permanent part-time status. Developmental training was not allowed “on the clock” for hourly employees. >> Marketability: Many of this these employees needed more post-secondary education or professional experience, thus limiting internal marketability for promotion and/or career growth at FedEx. >> Motivation to learn: Programs compelling employees to self-develop — 28 September/October 2008 Elearning!
Table of Contents Feed for the Digital Edition of Elearning - September/October 2008 Elearning - September/October 2008 Contents Editor’s Note News IBM Goes Green Green Resources Deals Trendlines Learning Leader Up to Speed Cover Story: Going Green The Green Mindset? Cutting Down Turnover Tips: EET Case Study: Pacific Pulmonary Services Case Study: British Telecom Case Study: Allianz SE Case Study: LXR Case Study: St. Elizabeth Tips: Green Initiatives New Products LMS Tools Pop Quiz Last Word Elearning - September/October 2008 Elearning - September/October 2008 - (Page Intro) Elearning - September/October 2008 - Elearning - September/October 2008 (Page Cover1) Elearning - September/October 2008 - Elearning - September/October 2008 (Page Cover2) Elearning - September/October 2008 - Elearning - September/October 2008 (Page 3) Elearning - September/October 2008 - Contents (Page 4) Elearning - September/October 2008 - Contents (Page 5) Elearning - September/October 2008 - Contents (Page 6) Elearning - September/October 2008 - Contents (Page 7) Elearning - September/October 2008 - Editor’s Note (Page 8) Elearning - September/October 2008 - Editor’s Note (Page 9) Elearning - September/October 2008 - Green Resources (Page 10) Elearning - September/October 2008 - Deals (Page 11) Elearning - September/October 2008 - Trendlines (Page 12) Elearning - September/October 2008 - Trendlines (Page 13) Elearning - September/October 2008 - Learning Leader (Page 14) Elearning - September/October 2008 - Learning Leader (Page 15) Elearning - September/October 2008 - Learning Leader (Page 16) Elearning - September/October 2008 - Up to Speed (Page 17) Elearning - September/October 2008 - Up to Speed (Page 18) Elearning - September/October 2008 - Up to Speed (Page 19) Elearning - September/October 2008 - Cover Story: Going Green (Page 20) Elearning - September/October 2008 - Cover Story: Going Green (Page 21) Elearning - September/October 2008 - Cover Story: Going Green (Page 22) Elearning - September/October 2008 - Cover Story: Going Green (Page 23) Elearning - September/October 2008 - The Green Mindset? (Page 24) Elearning - September/October 2008 - The Green Mindset? (Page 25) Elearning - September/October 2008 - The Green Mindset? (Page 26) Elearning - September/October 2008 - The Green Mindset? (Page 27) Elearning - September/October 2008 - Cutting Down Turnover (Page 28) Elearning - September/October 2008 - Cutting Down Turnover (Page 29) Elearning - September/October 2008 - Cutting Down Turnover (Page 30) Elearning - September/October 2008 - Cutting Down Turnover (Page 31) Elearning - September/October 2008 - Cutting Down Turnover (Page 32) Elearning - September/October 2008 - Tips: EET (Page 33) Elearning - September/October 2008 - Tips: EET (Page 34) Elearning - September/October 2008 - Case Study: Pacific Pulmonary Services (Page 35) Elearning - September/October 2008 - Case Study: Pacific Pulmonary Services (Page 36) Elearning - September/October 2008 - Case Study: British Telecom (Page 37) Elearning - September/October 2008 - Case Study: British Telecom (Page 38) Elearning - September/October 2008 - Case Study: Allianz SE (Page 39) Elearning - September/October 2008 - Case Study: Allianz SE (Page 40) Elearning - September/October 2008 - Case Study: LXR (Page 41) Elearning - September/October 2008 - Case Study: LXR (Page 42) Elearning - September/October 2008 - Case Study: St. Elizabeth (Page 43) Elearning - September/October 2008 - Case Study: St. Elizabeth (Page 44) Elearning - September/October 2008 - Tips: Green Initiatives (Page 45) Elearning - September/October 2008 - Tips: Green Initiatives (Page 46) Elearning - September/October 2008 - LMS (Page 47) Elearning - September/October 2008 - Tools (Page 48) Elearning - September/October 2008 - Pop Quiz (Page 49) Elearning - September/October 2008 - Last Word (Page 50) Elearning - September/October 2008 - Last Word (Page Cover3) Elearning - September/October 2008 - Last Word (Page Cover4)
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