Government Elearning - Spring 2009 - (Page 39)

Case StudyRapid e-Learning Authoring Collaborative Decreases Time to Market DEFINING REQUIREMENTS A learning and development team from the BT Group Human Resources Department took the lead on finding a solution: three systems engineers, a training administrator, an LMS administrator, a systems implementation manager and training leads. The team defined the requirements for a content authoring tool: >> meets accessibility standard (W3C AA) >> records computer application /screen capture >> converts PowerPoint including animations >> enables synchronized narration to be added to PowerPoint >> has questionnaire capability >> randomizes questions >> randomizes answer position >> has video delivery capability >> output to AICC/SCORM >> is server based, allowing remote authoring and stan- IDENTIFYING REQUIREMENTS IS FIRST STEP TO PICKING SOLUTION. The BT Group is a global provider of networked IT and communications services that employs more than 100,000 people worldwide and operates in more than 170 countries in Europe, the Americas and Asia, so its e-learning requirements are extensive. The BT Group’s strategy is a combination of outsourcing content production and having the capability to continue to produce local content. The local training has to be produced rapidly and inexpensively, meet certain standards, and load easily onto BT’s learning management system, which is called Route2Learn (SumTotal). Recently, after assessing requirements and capabilities, the group decided to implement a collaborative system for authoring, managing and deploying learning content. >> enables high-quality production (use of Flash) dardized uploading process >> has template capability >> is relatively easy to use requiring minimum technical skills (doesn’t require HTML or Flash coding skills) >> is competitively priced >> can be scaled up for use across BT >> compatible with BT PC desktop build >> content deliverable via iDesk >> content easily uploads to Route2Learn (LMS) SELECTING A SOLUTION Based on the requirements, the team looked at 16 different authoring tools. In most cases, this was done by arranging an on-line demonstration, most of which were conducted online using Live Meeting. The software that best met BT’s requirements was a collaborative authoring system from Atlantic Link, which pro- vided an integrated suite of tools for creating, managing and tracking learning content. The tools in the suite include a collaborative authoring system that provides a collection of pre-built templates for creating online courses (ContentPoint), a tool for capturing screen activity for the development of IT training applications (CapturePoint), and management system for deploying and tracking finished courses (Knowledge Point). Users access all of the components of the system by using a Web browser to log in to a centralized application server. The system’s server-based architecture is the source of many of its features and benefits, which include collaborative authoring, centralized content management, and an integrated content management system (ICMS), The collaborative authoring system has features designed to simplify and accelerate the authoring Government Elearning! Spring 2009 39

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Government Elearning - Spring 2009 Contents Publisher's Note News Stimulus News DOL Expands E-learning Government Service Rating Second Life as Art Deals People on the Move Trendlines Currency and Learning Technology, Part 1 Learning Preferences at NNSA E-learning Goes Public Case Study: Arlington Case Study: BT Group Case Study: JFS College New Products Products Exit Poll Last Word

Government Elearning - Spring 2009

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