Appliance Design - September 2008 - (Page 25) provides guidance and metrics for the usability testing of appliances. In summary, employing user-centered design in the era of increasingly complicated products requires effective complexity management. Complexity should be considered in its various forms as it relates to the product development process and the end-user’s experience. Designers should: Weigh the relative merits of maintaining or adding functions, particularly those that are rarely used by customers, against reducing complexity at the start. Follow interaction design guidelines and practices to address clarity across the product’s user touch points. Consider cognitive modeling as a preliminary tool for evaluating differences and opportunities across internal designs and competitive products, especially for lengthy workflows. Conduct iterative design and usability testing to determine which interface approach provides the greatest clarity in objective and subjective terms. Admittedly, this will add effort and complexity to the design process, but will provide the data needed to make decisions that lead to usable products. < For more information, email: rtannen@bresslergroup.com NEEDTS? IN R E PR Have you or your company been featured in a recent issue of Appliance Design? Reprints can be a single sheet or multiple pages. They are available in color or black and white in quantities of 500 or more. Contact Jill DeVries for a price quote at (248) 244-1726 or Email: devriesj@bnpmedia.com BNP MEDIA 2401 W. Big Beaver Road, Suite 700 Troy, MI 48084 Fax: (248) 244-3934 www.applianceDESIGN.com AD02084CF.indd 1 applianceDESIGN September 2008 25 1/15/08 10:59:16 AM http://www.caereports.com http://www.appliancedesign.com
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