Quality Magazine - March 2009 - (Page 48) | QUA LIT Y M A N AG EM E N T | Source: Honeywell International Inc. QUALITY LEADERSHIP100 T his year’s Quality Leadership 100 companies are a great representation of manufacturing as a whole— covering small, privately owned companies to large multi-location manufacturers. Though the companies vary on many levels, from manufactured products, to business practices and processes, to number of employees, quality is a key focus for all of them. This year’s number one company, Nuclear Filter Technology, or NucFil, controls quality with a tight leash. As a DOE supplier, NucFil must keep a The focus on quality is clear for these top companies. BY QUAL IT Y MAG AZ I N E STAF F strong emphasis on material traceability and all its processes. American IV Products Inc., this year’s second ranked company, prides itself on training—giving its 50 or so employees opportunities for both onsite and offsite training. Size aside, the backing of upper management and the enthusiasm of employees really play a role in making these companies demonstrated leaders in the quality field. Congratulations to all of the companies—and their employees—listed in the 2009 Quality Leadership 100. Editor’s Note: Listen to audio interviews with management from the top two Quality Leadership 100 companies on Q-Cast Podcasts at www.qualitymag.com. SURVEY CRITERIA More than 800 manufacturers participating in the Quality Leadership 100 were surveyed on criteria such as scrap and rework as a percentage of sales, warranty costs as a percentage of sales, rejected parts per million shipped and contribution of quality to profitability and shareholder value. Companies also were evaluated based on the number of quality programs in place; registration to various standards; percentage of employees dedicated to quality responsibilities; average number of hours monthly that employees received quality training; and the role quality professionals play in the acquisition of test, measurement and inspection tools, software and services. 48 QUALITY | March 2009 www.qualitymag.com http://www.qualitymag.com http://www.qualitymag.com
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