Quality Magazine - April 2009 - (Page 46) | Q UA L I T Y M A N AG E M E N T | At this point in the manufacture process, Jason Riseden, grinding operator, performs visual inspection of the blade edge with a microscope before blades are cleaned and packaged. Source: Quality Magazine An in-house designed machine called the Sharpometer is used by Dianne Carr, lead manufacturing and consumer quality auditor, for verification of balance on the sharpened edge of the blade. Source: Quality Magazine training communications, processes, and save money in paper cost and time. “Our training is much smoother with the software. We know when operators have read the documents, and it increases effectiveness in training. It has made the process a whole lot simpler,” Bailey says. “We invest heavily in training. There is a need to retrain or train employees on any change in work instructions. All people get retrained in a process change no matter how long they’ve been at the company,” Bantz explains. The Knoxville facility has two full-time trainers on staff. Russell spends a lot of time overseeing training initiatives and updating staff on process changes, in addition to managing improve- ment initiatives. All members of the management team, including Russell, Bantz, Day, Roberts—and the two quality engineers on staff: Bailey and Anna Hickman, consumer quality engineer—play a role in training by teaching new employees a module in their respective areas of expertise. ASR not only believes in equipment investments and training, it also invests EXPOSITION CONFERENCE JACOB K . JAV ITS CON V ENTION CENTER NEW YOR K , N Y Before new medical technology is introduced to hospitals, clinics, and doctors’ offices around the world, the materials, ffi components, manufacturing equipment, systems, and services that move the technology from concept to reality are first seen on the MD&M exhibit floor and presented at the industry-acclaimed MD&M East conference program. For information on attending or exhibiting, please visit Register online for FREE expo hall admission using Promo Code: AB Quality Quick Clicks 421 at qualitymag.com 46 QUALITY | April 2009 www.qualitymag.com http://www.mdmeast.com http://www.mdmeast.com http://www.qualitymag.com http://www.qualitymag.com
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