RealTime - Fall 2008 - (Page 17)

Smooth Ride BY KIM WATTS Leading automotive supplier Carquest achieves 99 percent accuracy with Intermec system When car owners need a part or want to buy an accessories, chances are pretty good they’ll go to an auto parts store instead of a dealer. Those types of purchases, called the “automotive aftermarket,” are a $250-billion-and-growing segment of the retail market. Carquest, a leading automotive supplier, serves its customers through more than 40 distribution centers and more than 3,400 local, independently owned and operated auto parts stores across North America. It is the premier supplier of replacement products, accessories, supplies and equipment for nearly all makes of automobiles, light- and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, Carquest distributes and sells tools, equipment, chemicals, paints and accessories. Carquest prides itself on customer service and technology excellence, using metric-driven service levels and world-class products and technologies to provide valuable solutions to its customers. To uphold its customer service excellence standards, Carquest realized that it needed to replace the paper-based processes in its distribution centers to improve inventory levels and increase invoice accuracy, quality control and customer service. In 2003, the company selected HighJump’s Warehouse Advantage warehouse management system, called the For a free subscription: www.realtime.intermec.com 17 http://www.realtime.intermec.com

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RealTime - Fall 2008 Contents View Intermec News Profile Smooth Ride Partner Profiles Time Is Money Hog Wild Bally Technologies Cashes In Running Precisely Events Coda

RealTime - Fall 2008

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