RealTime - Fall 2008 - (Page 18)

distribution center management director of supply chain system (DCMS) within the and logistics for Carquest. “ Intermec has enabled company. “In Intermec we found a Carquest experienced partner with those services us to implement faster, immediate, improved operational who was also interested in efficiency and customer service our overall success, not just stabilize our network with its new DCMS. However, selling scanners. Intermec environment and prior to rolling out the system to technology has empowered us additional distribution centers to move forward and provide achieve increased ROI in 2005, Carquest evaluated the our customers with more system to troubleshoot existing professional service.” more rapidly.” challenges. The evaluation 99.9 percent accurate revealed the need for: – Bryan Copeland, IT director of inventory • Improved battery distribution center systems, Carquest To date, Intermec Professional performance on its scanners Services has assisted • Scanner and access-point Carquest in bringing 17 maintenance availability distribution centers live, and supports the access points and on a national level configurations for 22 distribution centers across the nation. • A consistent company to complete site surveys With each DCMS implementation, Carquest has To solve these issues, Carquest turned to Intermec for experienced favorable results, achieving a satisfying return multiple services. The company selected the Intermec CK30 on investment. In fact, as a result of the deployment, mobile computer to improve scanning, and Intermec depot the company now picks and consolidates orders with 53 overnight repair services and Intermec Professional Services percent greater accuracy, and inventory is 99.9 percent to complete consistent site surveys, assist with access-point accurate. Additionally, the new technology has also created configuration and support its distribution centers in taking efficiencies leading to improved productivity. systems live. “Intermec has enabled us to implement faster, stabilize “We needed a partner with a breadth of professional our network environment and achieve increased ROI more services to expand our rollout,” said Patrick Shearon, 18 realtime / 2008

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RealTime - Fall 2008 Contents View Intermec News Profile Smooth Ride Partner Profiles Time Is Money Hog Wild Bally Technologies Cashes In Running Precisely Events Coda

RealTime - Fall 2008

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