RealTime - Fall 2008 - (Page 19)

rapidly,” said Bryan Copeland, IT director of distribution center systems for Carquest. eLearning for smooth rollouts One of the vital investments during deployment has been Carquest’s commitment to its training program. With assistance from Intermec, Carquest incorporated the CK30 scanner functionality into eLearning simulations, enabling employees to learn the new technology correctly, and allowing for smooth rollouts and improved adaptation and acceptance of new procedures. “Intermec has worked with us very closely to meet our needs,” Copeland said. “The partnership Intermec has with our university for training and eLearning simulations helped greatly during implementations. The team is on-site with us during each go-live to ensure everything is well understood and functioning to the correct specifications.” services for more than 1,000 devices. “We now receive overnight replacement for our scanners, which works out extremely well,” Copeland said. “Previously we were repairing the scanners ourselves. Now our staff is no longer tied up with maintenance issues and they can dedicate their time to their core responsibilities.” Full rollout by 2009 Carquest has aggressive plans to continue implementation in its distribution centers nationwide. In 2008, the company aims to bring ten more distribution centers live with Intermec support. All remaining Carquest distribution centers will go live in 2009, completing the deployment. “Our employee teammates are excited about the new system and the improved productivity it brings,” Copeland said. “We look forward to the completion of our rollout with help from Intermec, and a continued partnership moving forward.” ❙ Kim Watts can be reached at kwatts@mulberrymc.com. Overnight replacements With its previous solution, employees experienced short battery life and high-maintenance issues, but the company has experienced significant improvements with Intermec CK30. Its rugged features and advanced functionality, including its ergonomic design and integrated imaging option, are better suited for the wear and tear of the warehouse environment. To ease maintenance issues, Carquest enlisted the Intermec Charlotte, N.C., depot to support all of its CK30 repairs and provide replacement Resources: Carquest: www.carquest.com Intermec (CK30 mobile computers, Professional Services): www.intermec.com/products/cmptrck30/index.aspx HighJump (Warehouse Advantage warehouse management system): www.highjump.com FOR INTERMEC PRODUCT INFORMATION, CALL TOLL-FREE 800-934-3163 For a free subscription: www.realtime.intermec.com 19 http://www.carquest.com http://www.intermec.com/products/cmptrck30/index.aspx http://www.highjump.com http://www.realtime.intermec.com

Table of Contents Feed for the Digital Edition of RealTime - Fall 2008

RealTime - Fall 2008 Contents View Intermec News Profile Smooth Ride Partner Profiles Time Is Money Hog Wild Bally Technologies Cashes In Running Precisely Events Coda

RealTime - Fall 2008

For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.