RealTime - Fall 2008 - (Page 6) NEWS In the News “ Intermec always seems to be a step ahead of the competition, and this is definitely the case with the Intermec PW50.” – Rich Pacella, president, Velocitor Solutions >> Intermec Launches Global Printer Service Partner Program INTERMEC has launched the Intermec Printer Service Partner program (IPSP), enabling customers to benefit from authorized printer service offered by Intermec Honours Partners. The IPSP recognizes partners who have demonstrated expertise and excellence in serving the printer and media marketplace. “We are pleased to recognize and certify our valued partners who are fully committed to the printer market and maintain the highest level of technical adeptness regarding our printer solutions,” said Earl Thompson, Intermec senior vice president and general manager, Mobile Solutions. “The IPSP designation provides customers with the confidence that they are receiving superior, end-to-end Intermec printer sales, service and support from their trusted local provider.” All IPSP members must complete the Intermec printer certification process, including rigorous training on the most in-demand Intermec fixed printer products. This designation signifies that these partners fully understand and support the fixed printer product market, and have proficiency in media applications. Each member is required to have Intermeccertified technicians on staff to provide Intermec Medallion services, including on-site and depot repair services. The program, initially launching in North America, will continue to roll out to select partners who meet the requirements in their respective regions. “Our partners are a direct extension of our business, enabling us to provide customers with superior solutions to manage their supply chains,” Thompson said. “We are delighted to further enhance our partner program to continue providing customers with exceptional service.” ❙ 6 realtime / 2008
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