RealTime - Spring 2008 - (Page 38)

A one-handed solution The CN3 is as adaptable as it is durable. With its previous solution, We Energies could not tailor the bar code scanner to meet its specific needs. The CN3 has allowed the company to customize the buttons on the right side of the mobile computer as “enter” and “tab” keys. There are also scroll-up and -down buttons on the left side. Tailoring the buttons has minimized the need to use a stylus and allows users to enter their data with increased speed. It enables technicians to enter data with one hand while holding their survey equipment in the other. Since most of the gas facilities are in good condition and do not require any follow-up maintenance, the process has allowed workers to complete more surveys per day. Employees are able to download their routes with all the specific data needed for the day. The device displays routes in a street address format, allowing the gas technicians to perform the surveys in the most logical order. The application has status summaries to ensure that all surveys are completed. Previously, workers would often have a route of 600 sites to survey but could only account for 595. There was no way the bar code scanner could tell the field workers what sites they missed—a large problem, since it is imperative that all sites be surveyed correctly. Now, users can simply refer to their mobile devices to make sure they have completed their routes in full. “The technicians are saving time and completing more surveys because they can record their data and move on without taking time at the end of the day for data entry,” Ackerman concluded. “The CN3 contains features that make the work day easier and more efficient for all parties.” ❙ Kim Watts can be reached at kwatts@mulberrymc.com. “ The technicians are saving time and completing more surveys because they can record their data and move on without taking time at the end of the day for data entry.” – Kris Ackerman, senior engineer, gas system operations, We Energies Resources: We Energies: www.we-energies.com Process & Technology Solutions: www.processandtechnology.com Intermec (CN3 mobile computers): www.intermec.com 38 realtime / 2008 http://www.we-energies.com http://www.processandtechnology.com http://www.intermec.com

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RealTime - Spring 2008

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