World Trade - March 2009 - (Page 41) EXECUTIVE SUMMARIES >> Services in China Hyundai Merchant Marine COMPANY MISSION: Guided by an unwavering focus on customer service and customer satisfaction, HMM is dedicated to providing a high level of excellence in all product offerings. • It is the collective goal of all Hyundai employees to deliver operational quality in each shipment we transport for every client. • By definition, the Hyundai name is synonymous with innovation. We will rise to the challenge of our customers’ changing needs. Short- and long-term strategies are channeled by our pursuit of these goals. Emirates SkyCargo, the award winning cargo arm of Emirates Airline, is renowned for the highest standards of product quality in supporting business logistics – achieving customer satisfaction through innovation, flexibility and the constant refinement of service levels. In the 2007-08 financial year, the division announced a new record by carrying 1.3 million tonnes of cargo and generating US$1.8 billion of revenue. The 1.3 million tonnes of cargo represented an increase of 10.9 per cent over the 1.2 million tonnes carried the previous year. The cargo division’s revenue of Dhs 6.4 billion ($1.8 billion) was 20 per cent higher than the year before and contributed 19 per cent to the airline’s transport revenue. Emirates SkyCargo uses cargo hold capacity in Emirates’ passenger aircraft, plus seven freighters – four Boeing 747-400Fs, and three 747-400ERFs. Reflecting Emirates’ overall policy of excellence in every area of operation, Emirates SkyCargo has become a significant force in the global air cargo industry. This has been made possible by highlyqualified staff, the very latest information technology, the most efficient aircraft for its expanding route network and the finest ground handling facilities and equipment. The Emirates Cargo Mega Terminal in Dubai, with its 1.2 million tonnes of capacity a year, provides the division with one of the most modern and efficient facilities in the world and is a powerful indicator of the importance with which the cargo business is viewed by the Emirates Airline team. With a network of more than 100 destinations in 61 countries across six continents, Emirates SkyCargo’s vast product range includes priority, general freight, cool chain, animal care, charter, protect, integrated solutions and post office mail. Emirates SkyCargo New Emirates Group Head Quarters 8th Floor, P.O.Box-686 Dubai, U.A.E. +9714 7083442 Fax: +9714 2864123 skycargo@emirates.com www.skycargo.com PROFILE: Hyundai Merchant Marine offers a service network with global reach. We operate more than 40 sea routes to over 100 ports of call, enabling HMM to collaborate strategically with the world’s major consumers of ocean transportation products and logistics services. HMM has five Regional Headquarters designed to manage business interests within a geographic scope: • Seoul, Korea (Northeast Asia) • Dallas, Texas USA (North & South America) • London, U.K. (Europe) • Singapore, SP (South & Southeast Asia, Oceania) • Shanghai, PRC (China) In order to drive the company’s enterprise and provide value generating solutions to meet the requirements of our clients, HMM operates a global ERP (Enterprise Resource Planning) system. Hyundai offers state of the art web based B2B products for enhanced supply chain visibility: • Customized reports • Booking & Bill of Lading Transactions • Tracking & Tracing • Interactive Sailing Schedules Our customers tell us Hyundai has the most innovative and userfriendly website of all carriers. Check it out at www.hmm21.com. We think you will agree! Our technical offerings also include EDI transactions for companies ready to bridge their data gaps. Hyundai supports either ANSI X.12 or UN/EDIFACT formats. Each time HMM delivers a shipment on schedule it is by design — not by accident. Our company is process oriented and functional processes are maintained and adhered in order to deliver consistently reliable service standards. We hold the following certifications: • ISO 14001 • ISM Code • ISO 9001 & 9002 • OHSAS18001 The company maintains an eco-friendly policy to preserve the environment, and subscribes to the principle of sustainable development. This policy not only suits the demands of the present generation but also insures the well-being of future generations. We carry the future! Contact Info: www.hmm21.com 877-7Hyundai 877-749-8632 WWW.WORLDTRADEMAG.COM 41 http://www.skycargo.com http://www.hmm21.com http://www.skycargo.com http://www.hmm21.com http://WWW.WORLDTRADEMAG.COM
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