BPM Strategies - March 2008 - (Page Cover1) Members Only Publication of O AG IC 8 CH 200 4-15 RM 17, s 1 TO 14- age NS IL p AI PR on BR A ails t De The Peer to Peer Exchange for Business Process Management Professionals March 2008 Vol. 3 No. 1 BPM STRATEGIES SM Using BPM, BDM and SOA To Create a More Agile Supply Chain By Tom Dwyer Every enterprise understands the importance of retaining its customers. With continually increasing options, customers are more demanding than ever. The supply chain - the means of providing customers what they want, when they want it - must become more agile, and able to respond to customer needs. A supply chain management technology investment should not replace an existing inflexible IT architecture with another one. Instead, any supply chain initiative must not only extend and leverage investments, but also provide flexibility for future projects and enable adoption of newer technologies such as VoIP and analytics. That is the promise of business process management, service-oriented architectures and business decision management. Page 6 Business Architecture Provides a Blueprint for Change and Innovation By Elliot King Business architecture is a disciplined approach to how companies create and maintain business information assets, states Julie Decker, director of business architecture, working in State Farm’s Business and Technology Integration office. She is responsible for driving the direction and putting into practice State Farm’s efforts in this area. Her goal - help align business architecture with other internal processes. The concept behind business architecture is straightforward. “You would never build a house without a blueprint, so why would you do that with your business behavior?” she asks. As business architecture becomes more ingrained in the culture of an enterprise, the impact can be significant. Page 19 BPM Industry Leader Q &A BPM STRATEGIES PO Box 3541 Northbrook, IL 60065-3541 CHANGE SERVICE REQUESTED PRESORTED STANDARD U.S. POSTAGE PAID LEBANON JUNCTION, KY PERMIT NO. 57 James Taylor, a recognized expert in business decision management, believes that decisions must be viewed as a corporate asset and managed accordingly. He talked with BPMInstitute.org about the benefits companies can reap right now by automating and improving operating decisions with today’s technology. Page 16 http://BPMInstitute.org http://BPMInstitute.org
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