BPM Institute.org - Certificate of Training Programs 2009 - (Page 18) Using Simulations to Increase Process Efficiency COURSE DESCRIPTION: In difficult economic times, organizations need to figure out how to do more with less. Often the immediate response is to cut heads, but there are many ways to optimize resources and increase the bottom line. This course will show you how to streamline processes in service, office, engineering and production environments by 50-150%. This program uses the methodology pioneered by Toyota to maximize efficiency, an approach James Womack and Daniel Jones coined as “lean” in their book The Machine That Changed the World. It has enabled Toyota to outstrip all 3 American car manufacturers and keep their current losses the lowest as well. This program will help you find opportunities to reduce cost and increase revenue for your own organization. The learning experience will be active and hands-on. Using an office simulation scenario, we will identify wastes– at specific steps, in between steps, and those due to unclear accountabilities. Many of these wastes are not easily visible, but reduce process efficiency by 70%. Then we will use a Business Process Management computer model that matches the office scenario, and run a computer simulation to see which wastes we confirm and which new ones we find. ALUMNI FEEDBACK “Enjoyed the class – great content throughout.” Click for additional information and to enroll AVAILABLE DELIVERY METHODS FACE-TO-FACE Instructors COURSE OBJECTIVES: - Give participants “hands on” experience with observing and using simulation models for increasing process efficiency - Increase skills in process evaluation with an emphasis on streamlining resources - Develop countermeasures that can be applied immediately to increase efficiency - Use BPM software to model and simulate business process COURSE OUTLINE: - Where to look for your big Wastes -8 Wastes that spell DOWNTIME - Hands-On office simulation - A Computer Model - Building the model use BPM software; adding data - 8 categories for big improvements at your company - 15 Evaluation Techniques to Streamline Resources – How to Reduce Costs – How to Make Processes More Efficient – How to Improve Customer Satisfaction - Countermeasures to improve the office simulation - Developing 3 different models for reducing costs, increasing process efficiency, and increasing customer satisfaction - Application - Getting started back at your organization TARGET AUDIENCE/WHO SHOULD ATTEND: - Business analysts, requirements analysts, process analysts - Business re-engineering, transformation officers - Directors and managers of Application Development - Process improvement team members - Department heads UNIQUE VALUE OF COURSE: - Identify critical wastes that increase costs and cause delays - Use computer simulation to model and test results - Reduce errors up to 50% - Increase worker productivity 30% - Increase business velocity APRIL 8 JULY 1 SEPT. 16 NOV. 4 www.BPMInstitute.org/training President I-4 Process Consulting SHELLEY SWEET eLEARNING: LIVE ONLINE • APRIL 27-28 • AUGUST 3-4 • NOVEMBER 9-10 www.BPMInstitute.org/elearning IN-HOUSE Request a complimentary consultation: www.BPMInstitute.org/custom-training Produced in Cooperation with: 18 I4 Management Consulting ENROLL TODAY • www.BPMInstitute.org/training • www.SOAInstitute.org/training • www.BusinessArchitectureInstitute.org • 508-475-0475 x15 http://www.BusinessArchitectureInstitute.org http://www.BPMInstitute.org/training http://www.SOAInstitute.org/training http://www.bpminstitute.org/index.php?id=2024?tac=415 http://www.bpminstitute.org/index.php?id=2024?tac=415 http://www.BPMInstitute.org/training http://www.bpminstitute.org/index.php?id=2024?tac=415 http://www.BPMInstitute.org/elearning http://www.bpminstitute.org/index.php?id=2024?tac=415 http://www.BPMInstitute.org/custom-training http://www.BPMInstitute.org/training http://www.SOAInstitute.org/training http://www.BusinessArchitectureInstitute.org
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