BPM Institute.org - Certificate of Training Programs 2009 - (Page 20) BPM and Six Sigma COURSE DESCRIPTION: Business Process Management builds the framework to create strategic alignment, measure business processes using metrics aligned with business goals, and identify performance gaps that have a major impact on the customer experience and on achieving desired business results. Six Sigma will implement the methodology to prioritize these projects, make the improvements, and close the gaps. Six Sigma is based on business process principles. Yet, Six Sigma is frequently implemented in a traditional, departmental paradigm without much reliance on business process thinking. Executives and a number of Black Belts are trained. Black Belts are assigned to various functions or departments in the enterprise. Additional Black Belts and Green Belts are trained in each of these departments and then the race is on to identify areas where Six Sigma can be deployed to realize cost savings using the traditional DMAIC [define, measure, analyze, improve, control] methodology. What’s even worse is that in many firms, one of the key measures of Six Sigma program success is the number of projects completed. That’s reminiscent of the old HR paradigm where the success of training programs was assessed by the number of participants trained. It is little wonder that many thoughtful Six Sigma practitioners complain of the difficulty in identifying the best opportunities to apply Six Sigma techniques, and of the fact that there are frequently overlapping and redundant Six Sigma projects. By structuring the entire improvement initiative according to business processes there would be fewer overlapping initiatives and more crossdepartmental collaboration. Because this would create a big picture view, leadership could decide, based on the size of the performance gap to deploy the Six Sigma methodology and its rigor. The application of measurements, statistical analysis and the disciplined approach to resolving the problem. ALUMNI FEEDBACK “Absolutly, the way all of the material was conveyed, organized, logical and extremly well delivered. Great information.” Click for additional information and to enroll AVAILABLE DELIVERY METHODS FACE-TO-FACE Instructor COURSE OBJECTIVES: JULY 1 SEPT. 16 NOV. 4 Principal Consultant Marvin Wurtzel & Associates MARVIN WURTZEL - Implement Business Process management to create strategic alignment – Identify critical success factors – Identify key business objectives, strategies and goals – Identify success metrics – Identify key business processes – Create a process management system – Identify performance gaps - Implement Six Sigma to close the performance gaps – Prioritize projects based upon performance gaps - Generate business results www.BPMInstitute.org/training eLEARNING: LIVE ONLINE • APRIL 13-14 • JULY 20-21 • OCTOBER 26-27 COURSE OUTLINE: - Overview BPM Overview Six Sigma and Lean Combining BPM and Six Sigma & Lean Process simulation using statistical techniques Case study of the applied techniques www.BPMInstitute.org/elearning TARGET AUDIENCE/WHO SHOULD ATTEND: - Professionals interested in BPM and Six Sigma & Lean. - Master Black Belts who want to rejuvenate their Six Sigma initiative. - Six sigma practitioners that want to understand why their initiative is not living up to expectations. IN-HOUSE Request a complimentary consultation: www.BPMInstitute.org/custom-training UNIQUE VALUE OF COURSE: - Solve the ongoing battle between BPM and Six Sigma organizations - Apply the synergy of BPM and Six Sigma & Lean to create significant improvement to your business - Accelerate returns on Six Sigma - Energizing ongoing Six Sigma initiatives - Select improvement projects based upon performance gaps - Provide impact on delivering customer value and generating business results. Produced in Cooperation with: MARVIN WURTZEL & ASSOCIATES 20 ENROLL TODAY • www.BPMInstitute.org/training • www.SOAInstitute.org/training • www.BusinessArchitectureInstitute.org • 508-475-0475 x15 http://www.BusinessArchitectureInstitute.org http://www.SOAInstitute.org/training http://www.BPMInstitute.org/training http://www.bpminstitute.org/index.php?id=116?tac=405 http://www.bpminstitute.org/index.php?id=116?tac=405 http://www.BPMInstitute.org/training http://www.bpminstitute.org/index.php?id=116?tac=405 http://www.BPMInstitute.org/elearning http://www.bpminstitute.org/index.php?id=116?tac=405 http://www.BPMInstitute.org/custom-training http://www.BPMInstitute.org/training http://www.BusinessArchitectureInstitute.org http://www.SOAInstitute.org/training
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