2017 Training Catalog - 21

Process Measurement and Metrics
This session presents key
concepts and tools on process
measurement. You will learn
how to apply these principles
in your organization at both
the organizational level and the
business process level.
You will acquire actionable insight
on the role of measurement in
process improvement and
management with a balanced
combination of theoretical and
practical information. A hands-on,
exercise based course on process
measurement at the organizational
and process level developing
insight into how to establish
meaningful, customer-focused
metrics, process metrics and
organizational metrics. Become
aware of the measurement pitfalls
to avoid.

Process measurement skills are essential to
BPM success. In this course you will acquire a
solid understanding of practical measurement
techniques and how to apply these to the
analysis and design of business processes.
Determining what to measure and defining
clear measurement criteria are at the basis of
success in process measurement. This
session presents key concepts and tools on
the basic principles of process measurement,
and how to apply these principles at the
organizational level, customer level, and the
business process level. At the organizational
level, you will learn how to apply the principles
of balanced scorecard. At the process level,
you will learn how to apply process
measurement to the analysis and design of
business processes, discover the critical
success factors and also the pitfalls to avoid.
You will gain an appreciation for the
importance of using leading indicators. You will
also practice key process measurement skills
on case studies and apply these to your own
organization through connections exercises.

WHO SHOULD ATTEND:
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BPM practitioners
Business Analysts
Business Process Analysts
Business Process Managers
Project Managers
Business Architects
Process improvement team
members
Line of business managers and
supervisors

COURSE OUTLINE:
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Introduction to BPM
BPM Key Concepts
Modeling
Analysis
Process Improvement Methods
Design
BPM Tools and Technologies
Process Management
BPM Community

RECOMMENDED PREREQUISITES:
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BPM 101
PROCESS MODELING, ANALYSIS
AND DESIGN

"Excellent delivery of materials with many useful templates/worksheets
that can be leveraged."

CUSTOMIZED GROUP TRAINING - FREE CONSULTATION
Training in-house, online, face-to-face or a combination of all three. For details on our customized solutions visit www.BPMInstitute.org/group-training

1-DAY FACE-TO-FACE -
1 EIGHT HOUR SESSION
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Instructor-led virtual classroom
Credits: 6.5 CDU/CEU/PDU credits
Cost: Starting at $895 - login for rates

LIVE ONLINE -
2 FOUR HOUR SESSIONS
----------------------
Live Instructor-led virtual classroom
Credits: 6.5 CDU/CEU/PDU credits
Cost: Starting at $795 - login for rates

ON DEMAND -
6 ONE HOUR MODULES
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Self-paced, on demand, available 24/7/365
Credits: 6.5 CDU/CEU/PDU credits
Cost: Starting at $595 - login for rates

VIEW THIS COURSE AND SCHEDULE AT www.BPMInstitute.org/Training
www.bpminstitute.org/training | US TOLL FREE: (855) 300-2686 | 508-475-0475 | registrar@bpminstitute.org | © 2017 BrainStorm Group, Inc.

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http://BPMInstitute.org http://www.bpminstitute.org/group-training http://www.bpminstitute.org/training/courses/process-measurement-and-metrics http://www.bpminstitute.org/training

Table of Contents for the Digital Edition of 2017 Training Catalog

2017 Training Catalog
Brainstorm Events
Member Benefits
Membership
Membership Comparison
Corporate List
Group Training
Live and Online Training
Live Online
On-Demand
Face-to-Face
Ways to Save
Courses and Certificates
Bpm Certificates
Bpm Courses
Business Architecture Certificate
Business Architecture Courses
Soa Certificate
Soa Courses
2017 Training Catalog - 2017 Training Catalog
2017 Training Catalog - 2
2017 Training Catalog - 3
2017 Training Catalog - 4
2017 Training Catalog - 5
2017 Training Catalog - Brainstorm Events
2017 Training Catalog - Membership
2017 Training Catalog - Membership Comparison
2017 Training Catalog - Corporate List
2017 Training Catalog - 10
2017 Training Catalog - Group Training
2017 Training Catalog - Live Online
2017 Training Catalog - Face-to-Face
2017 Training Catalog - 14
2017 Training Catalog - Ways to Save
2017 Training Catalog - Courses and Certificates
2017 Training Catalog - Bpm Certificates
2017 Training Catalog - 18
2017 Training Catalog - Bpm Courses
2017 Training Catalog - 20
2017 Training Catalog - 21
2017 Training Catalog - 22
2017 Training Catalog - 23
2017 Training Catalog - 24
2017 Training Catalog - 25
2017 Training Catalog - 26
2017 Training Catalog - 27
2017 Training Catalog - 28
2017 Training Catalog - 29
2017 Training Catalog - 30
2017 Training Catalog - 31
2017 Training Catalog - 32
2017 Training Catalog - 33
2017 Training Catalog - 34
2017 Training Catalog - 35
2017 Training Catalog - 36
2017 Training Catalog - 37
2017 Training Catalog - Business Architecture Certificate
2017 Training Catalog - Business Architecture Courses
2017 Training Catalog - 40
2017 Training Catalog - 41
2017 Training Catalog - 42
2017 Training Catalog - 43
2017 Training Catalog - 44
2017 Training Catalog - Soa Courses
2017 Training Catalog - 46
2017 Training Catalog - 47
2017 Training Catalog - 48
2017 Training Catalog - 49
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