2017 Training Catalog - 34

OpEx 101
LSS & BPM Better Together

Operational Excellence (OpEx)
stresses the application of key
principles, the alignment of
management systems, and the
application of process
improvement tools.
Operational Excellence has a
focus on a long-term change in
organizational culture.
Participants will learn why BPM and
Lean Six Sigma are better together
and can create significant
improvement in business performance.
This is accomplished by an enhanced
approach to selecting improvement
projects based upon performance gaps
and a balanced emphasis on delivering
customer value and generating
business results.
WHO SHOULD ATTEND:
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Operational Excellence Professionals
Business Analysts
Business Process Analysts
Business Process Managers
Project Managers
Business Architects
Process improvement team leaders
Line of business managers and
supervisors

The focus of Operational Excellence (OpEX)
goes beyond the traditional event-based model
of improvement toward a long-term change in
organizational culture. OpEx stresses the
application of key principles, the alignment of
management systems, and the application of
process improvement tools towards the long
term improvement of organizational
performance.
Operational Excellence can be instrumental in
creating a Customer focused - Process
Enabled Enterprise. This requires a business
process framework, established enterprise
architecture, creating "real-time" business
intelligence, and a link between continuous
improvement projects, organizational strategy,
key business processes.
We will present an Operational Excellence
framework with 7 key elements that can create
strategic alignment. This includes aspects of
strategy, culture, metrics, methods and project
management. Participants will learn to
appreciate how to apply Business Process
Management as the discipline that links
improvement and process design efforts
directly to the management system and to
organizational strategy. When well executed,
this allows organizations to continuously focus
on customers' needs as well as the business'
need for efficiency and profitability.
RECOMMENDED PREREQUISITES:

BUSINESS PROCESS
MANAGEMENT 101

COURSE OUTLINE:
 Operational Excellence Principles
o History of Op Ex
o Characteristics of Op Ex
Organizations
o Op Ex Defined
 7 Key Elements of Op Ex
o Overview the 7 elements
o Benefits of Op Ex
 Detailed review of the 7 elements
o Strategy
 McKinsey's 7 S
 Strategy Maps
 Balanced Scorecards
o Culture
 Leadership
 Change Management
 Motivation
 Team building
o Processes - the linkage to BPM
 Identifying strategic processes
 Execution of business strategy
through processes
o Metrics- the linkage to BPM
 Developing Metrics
o Methodology - linkage to BPM, Lean
and Six Sigma
 Link to BPM and Measurement
 Overview Lean, Six Sigma and
Lean Six Sigma
o Project Management
 Basics of Project Management
o Tools - Linkage to continuous
improvement tools
 Overview of the continuous
improvement tools

CUSTOMIZED GROUP TRAINING - FREE CONSULTATION
Training in-house, online, face-to-face or a combination of all three. For details on our customized solutions visit www.BPMInstitute.org/group-training

1-DAY FACE-TO-FACE -
1 EIGHT HOUR SESSION
----------------------
Instructor-led virtual classroom
Credits: 6.5 CDU/CEU/PDU credits
Cost: Starting at $895 - login for rates

LIVE ONLINE -
2 FOUR HOUR SESSIONS
----------------------
Live Instructor-led virtual classroom
Credits: 6.5 CDU/CEU/PDU credits
Cost: Starting at $795 - login for rates

ON DEMAND -
6 ONE HOUR MODULES
----------------------
Self-paced, on demand, available 24/7/365
Credits: 6.5 CDU/CEU/PDU credits
Cost: Starting at $595 - login for rates

VIEW THIS COURSE AND SCHEDULE AT www.BPMInstitute.org/Training
1
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Table of Contents for the Digital Edition of 2017 Training Catalog

2017 Training Catalog
Brainstorm Events
Member Benefits
Membership
Membership Comparison
Corporate List
Group Training
Live and Online Training
Live Online
On-Demand
Face-to-Face
Ways to Save
Courses and Certificates
Bpm Certificates
Bpm Courses
Business Architecture Certificate
Business Architecture Courses
Soa Certificate
Soa Courses
2017 Training Catalog - 2017 Training Catalog
2017 Training Catalog - 2
2017 Training Catalog - 3
2017 Training Catalog - 4
2017 Training Catalog - 5
2017 Training Catalog - Brainstorm Events
2017 Training Catalog - Membership
2017 Training Catalog - Membership Comparison
2017 Training Catalog - Corporate List
2017 Training Catalog - 10
2017 Training Catalog - Group Training
2017 Training Catalog - Live Online
2017 Training Catalog - Face-to-Face
2017 Training Catalog - 14
2017 Training Catalog - Ways to Save
2017 Training Catalog - Courses and Certificates
2017 Training Catalog - Bpm Certificates
2017 Training Catalog - 18
2017 Training Catalog - Bpm Courses
2017 Training Catalog - 20
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2017 Training Catalog - Business Architecture Certificate
2017 Training Catalog - Business Architecture Courses
2017 Training Catalog - 40
2017 Training Catalog - 41
2017 Training Catalog - 42
2017 Training Catalog - 43
2017 Training Catalog - 44
2017 Training Catalog - Soa Courses
2017 Training Catalog - 46
2017 Training Catalog - 47
2017 Training Catalog - 48
2017 Training Catalog - 49
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