Broughton Quarterly - Spring 2008 - (Page 8)

plugged in THE INN-FORMER With Broughton Vice President Jim Sichta Got a question? Send it to JS@BroughtonHospitality.com HONOR & exCeLLeNCe roughton Hospitality is pleased to recognize YESSIKA “JESSIE” GODOY of The Orchid Inn as the most recent recipient of the Honor & Excellence award for making a difference while touching the lives of others. Though she’s still in high school, this young Guest Service Host understands the importance of serving others and seeking significance before success. Jessie volunteers Yessika godoY and Luke knowLes oF The her considerable energy and talents orchid inn in san simeon, caLiFornia to several community programs, including the Youth Commission of Paso Robles, where she helps plan such drives as Toys for Tots, Coats for Kids, Loaves for Fishes, and the Special Olympics. She also volunteers at the city library, helping to plan activities and events for local children, and meets with city departments to help keep area parks clean. Based on her dedication and performance as a Guest Service Host at The Orchid Inn, and her selfless attitude of service to her community, we are pleased to present Jessie with Broughton Hospitality’s Honor & Excellence award, along with a trophy and check for $1,000. B Q my wife spends hours looking at different travel websites, trying to choose the best hotel, yet so often we’re both disappointed. What is she… I mean, what are we doing wrong? Save your time shuffling through endless websites where their only goal is to influence your opinion so you book the hotel they want you to book. Instead, call the local visitor’s center at your destination and ask them for some hotel recommendations. Don’t be shy; be clear about what kind of hotel you’re looking for. In general, a visitor’s center will be more honest and impartial than any travel website. Take their advice and go directly to the hotel’s website to see what they offer and if the property suits your needs. Then call the hotel directly to book your room. You’ll often find that the best deals—and sometimes bonus upgrades or special rates—are available just by asking. Now that you and your wife have the inside track, you can spend more time on how to play than where to stay! Q When I travel, I’m always a little suspect of partially used rolls of toilet tissue in the room. To my mind, no amount of fancy folding or logo embossed stickers can hide the fact that some previous guest has been using it. am I just being anal? I think your problem is that you’re seeing the roll as “half empty.” Of course someone else has used the toilet paper. They probably sat there staring at the roll just like you. It’s unlikely that any of us will be the first guest to use a room, and throwing away perfectly good rolls of toilet tissue would not only be wasteful, it would surely contribute to overflowing landfills—a high price to pay for TP paranoia. Correct tissue mounting (this is an issue hospitality savants have argued for decades), with the paper rolling out over the top of the roll away from the wall, keeps the unused paper relatively sterile. Now, I know relativity and sterility are not concepts often linked, but if you want genuine sterility, stay in a genuine hospital. The housekeeping room attendant should unroll at least the exposed tissue and appropriately finish the end to demonstrate the care taken. Personally, I think stickers are a little cheesy, and when not removed they can create far more painful problems than they are designed to eliminate. My preferred fold is the classic F-1 Tomcat swept-wing triangle, a timeless, aerodynamic, and strategic interceptor. What more could a guest ask from a roll of toilet paper? B roughton Hospitality was recently awarded the management contracts to operate a trio of boutique hotels in the exclusive Lakeview section of Chicago: The Willows Hotel, The Majestic Hotel, and City Suites Hotel. “We are honored to have been awarded these prestigious contracts,” said Larry Broughton, President and CEO. “It’s significant for us because it marks the first step of our expansion outside of California.” Built in the 1920s, each of the hotels has been restored and renovated in recent years, and each is located within a 10-minute walk of Wrigley Field. The Willows evokes a sense of the French countryside, with an airy color scheme and Europeaninspired details. The Majestic offers the tranquility and dignity of an English country estate. And the City Suites has been restored to its Ar t Deco splendor with period furnishings and sophisticated decor. Each will undergo renovations during the coming year, with new soft goods and updated amenities. The acquisition marks the seventh addition to the Broughton Hospitality por tfolio within seven weeks. 8 Broughton Quarterly Spring 2008

Table of Contents Feed for the Digital Edition of Broughton Quarterly - Spring 2008

Broughton Quarterly - Spring 2008 Contents Contributors Plugged In Notes Destination 1000 Words Calendar Wine & Cuisine Of Gods and Monkeys Santa Monica Beach Chasing the Rain Donald Trump Marketplace Spotlight

Broughton Quarterly - Spring 2008

For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.