Management Today - Winter 2011 - (Page 132)

t +l T R A N S P O RTAT I O N & LO G I S T I C S -----------------------------------------------[ P R O F I L E ] Schildwachter Oil Headquarters: Bronx, N.Y. Specialty: Fuel oil Employees: 75 -------------------------------------------------------------BY J I M H A R R I S When asked about his leadership philosophy, Schildwachter Oil Vice President Peter Schildwachter has a straightforward response. “My philosophy is `do your job,’” he says. “If you do your job we don’t have an issue, if you don’t, we do. I believe in leading by example and just keeping on top of people to make sure they do what they’re supposed to be doing and do it properly.” Schildwachter’s employees clearly follow this philosophy, as the company has very little turnover. “Our last employee was hired about eight years ago; we don’t go through employees,” Schildwachter says. He credits the low turnover to an atmosphere that encourages employees’ input in company decisions. “We work very well together and listen to each other; it’s not just management that dictates what goes on here,” he adds. Service Focus Schildwachter Oil sells, delivers and maintains diesel and heating oil and equipment for residential, commercial and industrial customers in the Bronx, Manhattan and Westchester County, New York. Equipment sold and serviced by the company includes boilers, furnaces, water heaters and thermostats. Schildwachter says he is proud of the company’s high level of service provided by long-term, highly trained professionals who respond quickly and offer a personal touch to customers. Each customer is provided a personal representative who exclusively works with that client and becomes familiar with their personal needs and preferences. The company also offers customers an extensive service plan that covers labor charges on parts and includes annual burner maintenance, burner or furnace cleaning, emergency service and oil tank replacement coverage. Another important point of pride for Schildwachter is the company’s embrace of new technology. “We are revolutionary in the biodiesel fuel area,” he says. “We were the first > S C H I L D WA C H T E R O I L // Schildwachter Oil’s products and services have kept Bronx residents warm for more than 100 years. Heating it Up THE OPERATIONS OF SCHILDWACHTER OIL BENEFIT FROM AN EXPERIENCED, LONG-TENURED STAFF AND A TIGHT FOCUS ON SERVICE. 132 MANAGEMENTTODAY-MAGAZINE.COM WINTER 2011 http://www.MANAGEMENTTODAY-MAGAZINE.COM

Table of Contents for the Digital Edition of Management Today - Winter 2011

Management Today - Winter 2011
Millionaire Mega Toys
Management Playbook
Taking Action
Branding Concerns
La Curacao
Prosper Inc.
Meridian Credit Union
Ozarks Federal Savings and Loan
Mona Pearl
MaMa Rosa’s Pizza
L’Oreal USA Consumers Products Division
ABI Ltd.
CHIRON America
Lucerne Foods
Bud’s Best Cookies
Crest Foam Industries
Hozishaki America
The Knapheide Manufacturing Co.
Lavi Industries
S. Freedman & Sons Inc.
Val-Fab Inc.
History vs. Reality
Grupo Roble
Sabal Homes
Grupo Marhnos
Novak Construction
McAlpine Ltd. – Cayman Islands Government Administration Building
Ram Power Corp.
CMH Architects
Golden State Framers
Russell Redi-Mix Concrete
Roger Electric
Supply Chain
Triad Systems
Schildwachter Oil
Star Transport
Canadian Focus
Airline Hotels & Resorts Inc.
Northgate Industries
Winnipeg Airports Authority
PKS Equipment & Engineering Inc.
The Hazelton Hotel
Leeds Transit
PCL Constructors – Durham Consolidated Courthouse
Build Toronto
Handling Specialty
Parker Hannifin Canada
Stevens Resource Group Inc.

Management Today - Winter 2011