Management Today - Winter 2011 - (Page 26)

[ BANKING & FINANCE ] + M E RI D I A N C R E D I T U N I O N “Our vision is to reinvent neighborhood banking through outstanding relationship service.” -Sean Jackson, president and CEO Friendly Credit Meridian Credit Union believes in serving customers on a localized level. BY B R I A N SA LG A D O lieves it is within closer reach than one might assume. “Our vision is to reinvent neighborhood banking through outstanding relationship service,” Jackson says. “We’re planning on doing that by being a proactive financial partner with our members.” If anyone has the know-how to make this happen, it is Jackson. He has more than 25 years of experience in the credit union industry as a corporate lawyer and CEO, and he currently sits on the board of Credit Union Central of Canada. Jackson also led the merger that created Meridian Credit Union, which today is the largest credit union in Ontario with 220,000 individual members, 10,000 commercial members, 1,000 employees, 46 branches and eight commercial business centers. Catering to Clients Like most industries, the credit union sector is trying to predict when the economy will right itself. In the meantime, however, Meridian Credit Union is focused on strengthening the services it provides its members by keeping in mind that people are what make the business work. “We’ve put a real emphasis on enhancing our outbound reach to our members,” Jackson says. “We’re being more proactive in calling our members, not just > -----------------------------------------------[ P R O F I L E ] Meridian Credit Union Headquarters: St. Catharines, Ontario Employees: 1,000 Specialty: Credit union -------------------------------------------------------------- When NIAGARA Credit Union and HEPCOE Credit Union merged to form Meridian Credit Union in 2005, the new firm’s goal was daunting – to reinvent neighborhood banking. However, when President and CEO Sean Jackson lays out his game plan for this initiative, it is easy to see why he be- // Sean Jackson has 25 years of experience in the industry and led the merger that created Meridian. 26 MANAGEMENTTODAY-MAGAZINE.COM WINTER 2011 http://www.MANAGEMENTTODAY-MAGAZINE.COM

Table of Contents for the Digital Edition of Management Today - Winter 2011

Management Today - Winter 2011
Millionaire Mega Toys
Management Playbook
Taking Action
Branding Concerns
La Curacao
Prosper Inc.
Meridian Credit Union
Ozarks Federal Savings and Loan
Mona Pearl
MaMa Rosa’s Pizza
L’Oreal USA Consumers Products Division
ABI Ltd.
CHIRON America
Lucerne Foods
Bud’s Best Cookies
Crest Foam Industries
Hozishaki America
The Knapheide Manufacturing Co.
Lavi Industries
S. Freedman & Sons Inc.
Val-Fab Inc.
History vs. Reality
Grupo Roble
Sabal Homes
Grupo Marhnos
Novak Construction
McAlpine Ltd. – Cayman Islands Government Administration Building
Ram Power Corp.
CMH Architects
Golden State Framers
Russell Redi-Mix Concrete
Roger Electric
Supply Chain
Triad Systems
Schildwachter Oil
Star Transport
Canadian Focus
Airline Hotels & Resorts Inc.
Northgate Industries
Winnipeg Airports Authority
PKS Equipment & Engineering Inc.
The Hazelton Hotel
Leeds Transit
PCL Constructors – Durham Consolidated Courthouse
Build Toronto
Handling Specialty
Parker Hannifin Canada
Stevens Resource Group Inc.

Management Today - Winter 2011