Manufacturing Today - Spring 2010 - (Page 144)

Quickparts / HQ: Atlanta / Revenues: Approx. $25 million / Employees: 75 / Products: Low-volume, custom-designed parts Dr. Ronald L. Hollis, president and CEO: “Customer relationships are something we pride ourselves on – we always make sure we are taking care of them.” quickparts says it provides parts for every industry; the company has more than 12,000 customers. Quick and Intimate at the touch of a button, quickparts’ customers can place custom orders. by kelly mc cabe With a unique online business model, Atlanta-based Quickparts opens the door for engineers to order low-volume, custom-designed parts with a click of a button. Quickparts handles order quantities from one part to 100,000 – filling a unique niche left void by manufacturers that only take orders exceeding 100,000. The company provides parts for every industry, President Dr. Ronald L. Hollis says, from medical to consumer products. Quickparts’ QuickQuote feature allows its customers to upload CAD and other design data to its Web site and choose the manufacturing process, design, 144 SPRING 2010 “We’re the Home Depot of the custom design market. They make it easy for customers to buy their stuff, and we do the same thing for engineers.” Innovative Model A “heavy” portion of Quickparts’ customers are repeat clients, Hollis says, and that can be attributed to the company’s focus on close communication and excellent service – areas that typically aren’t manufacturers’ strong suits. Although the vast majority of Quickparts’ customers are in North America, its business model also attracts international work. “We do have a unique business model,” Hollis says. “Our competition is a traditional manufacturer who has a single process with limited customer interaction. Customer relationships are something we pride ourselves on, and we always make sure we are taking care of them.” and color and receive an instant quote. “It’s kind of like why you might go to Amazon to see how much a book costs,” Hollis explains. “It’s like that, but cooler. What it does is eliminate all the sales pressure from the process, and it empowers the customer to get the information they need without going through inefficiencies of sales quoting.” Quickparts’ more than 12,000 customers then can order the products at the click of a button. When the order is received, the customer has a dedicated project manager to handle all questions they may have. “It’s off to the races from there,” Hollis says.

Table of Contents for the Digital Edition of Manufacturing Today - Spring 2010

Manufacturing Today - Spring 2010
Global Strategies
Cost Concerns
Growth Opportunities
Continuous Improvement
Business Value
Juanita’s Foods
Les Plats du Chef
Gardner Denver
Smeal Fire Apparatus Co.
Club Car Inc.
Parkson Corp.
MKS Instruments Inc.
Amity Technology
Co-Operative Industries
Corbi Plastics
Elyria/Hodge Foundries Co.
Inteplast Group Ltd.
Willbanks Metals
Zotos International Inc.
Akron Foundry Co.
Alo North America
Bosal International
First American Plastic Molding Enterprise
MAC Equipment
Mayville Engineering Co. Inc.
Kurtz Bros. Inc.
Aesco Electronics
Code 3 Inc.
Columbia Marking Tools
Euro-Rite Cabinets
Fampec Technology LLC
Faubion Associates Inc.
Ginsey Industries Inc.
Imagineering Finishing Technologies
Imperial Woodworks Inc.
Innovative Lighting
Liburdi Dimetrics
MTC Transformers
Plastiques GPR
S.A. Robotics
Sunrise Windows
Positran Manufacturing Inc.
Manufacturing Tomorrow

Manufacturing Today - Spring 2010