Manufacturing Today - Spring 2011 - (Page 89)

Hermes Cone & Snack Manufacturers / HQ: Gauteng, South Africa / Employees: 100 / Specialty: Ice cream cones and snacks / Costa Mavropoulos, CEO: “It’s all according to the customers’ requirements.” Sweet Success hermes cone & snack supplies high-quality items to south africa and beyond. by chris petersen founders costa and steni mavropoulos pose with some of their original staff members. The ice cream cone has been around for more than 100 years, and it was more or less done right the first time. There has been little change or innovation in the basic product since it was first invented, but that doesn’t mean just anyone can be successful manufacturing it. Costa Mavropoulos, CEO of South Africa’s Hermes Cone & Snack Manufacturers, says there are plenty of companies that have the capability to make ice cream cones, but Hermes stands apart because of its quality and capacity. Providing a continuous supply of cones through its modern manufacturing facility is one of the reasons Hermes has become one of the largest ice cream cone and snack manufacturers in Africa. “In the winter time, everybody can supply ice cream cones,” Mavropoulos says. However, when demand ramps up significantly in the summer, many of Hermes’ competitors find themselves outmatched. The ability to provide high-quality products at a consistent production level high enough to meet the current demand is how Hermes has distinguished itself as a leader. The company was founded in 1977 by Costa and Steni Mavropoulos. Hermes’ original focus was on producing candy apples and marshmal- low snacks, but soon diversified into ice cream cones and other snacks. Today, the company produces wafer and sugar cones, as well as sweets such as marshmallow cups and cones and snacks. Devotion to Quality Mavropoulos has always been a strong believer in treating their equipment right, always repairing it with original parts and never using copies or knock-off components. He says this has been a big part of the reason why the company has been able to maintain a high level of quality in its products, as well as why it can maintain its level of production. SPRING 2011 89

Table of Contents for the Digital Edition of Manufacturing Today - Spring 2011

Manufacturing Today - Spring 2011
Business Value
Supply Chain
Patriot Forge Co.
Reading Bakery Systems
The South African Mint Co.
GCX Corp.
Jay Industries Inc.
Johnson Electric Coil Co.
Certified Transmission
Olhausen Billiards
Pace Industrues
RTI Claro
The Testor Corp.
Restonic Matresses
Advanced Automation
Anadigics Inc.
Hermes Cones & Snack Manufacturers
JR Automation Technologies LLC
Prodomax Automation Inc.
Stafford Manufacturing Corp.
New England Ropes
Berger Paints Trinidad Ltd.
Air Tractor
Artisans Inc.
Bermingham Foundation Solutions
Bowers Manufacturing Co.
Ferti Technologies
Industrial Acoustics
Morton Industries
Presstek Inc.
Ranco Fertiservice Inc.
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Manufacturing Today - Spring 2011