ICMI's Customer Management Insight - December 2007 - (Page 27) S T R AT E G Y M A Conversation With Dr. Larry Ponemon, Founder and Chairman of The Ponemon Institute Dr. Larry Ponemon, founder and chairman of the Ponemon Institute, is a leading authority on data security and privacy. In 2006, the White House appointed Dr. Ponemon to the Data Privacy and Integrity Advisory Committee of the Department of Homeland Security. He is also an adjunct professor of ethics and privacy at Carnegie Mellon University’s CIO Institute. JANIE IADIPAOLO is Associate Editor at ICMI. janiei@icmi.com. Dr. Ponemon recently authored a white CLICK HERE paper titled Network Security 2.0, sponsored Listen to an interview by CipherOptics, in which he identifies techwith Dr. Larry Ponemon. nological strategies companies and organizations may employ to protect their networks, including encryption, identity and access management and perimeter controls. In this interview, Janie Iadipaolo and Dr. Ponemon discuss Network Security 2.0, as well as data protection strategies particular to call centers. Sencommunications and Plantronics® bring performance, style and comfort together in one professional wireless headset. The Plantronics® CS70™ features a Noise-Canceling microphone for clear speech in settings with distracting background noise, and a stylized, lightweight design comfortable enough to wear all day long. The CS70N™ is perfect for a wide variety of users and environments. With an optional “lifter package” that provides remote call answer/end capability, the Plantronics® CS70N™ is the ideal headset for your call center or office. Visit www.sencomm.com or call 800.654.2993 to speak to a Sencomm Specialist to place your holiday order today! hear it with us. Top-performing Noise-Canceling microphone • Roam up to 300 feet with six hours of battery life Lightweight and comfortable all day • Optimized for performance with IP desk phones icmi’s insight www.icmi.com | DECEMBER 2007 27 http://www.sencomm.com http://www.icmi.com
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