Physicians Practice - February 2008 - (Page 10) THE BIGGER PICTURE PA M E L A L . M O 0 R E , P h D YOUR FUTURE IS IN YOUR HANDS I’m not the only one to notice such patterns. Charles Bond, a partner with the law firm Physicians’ Advocates in Berkeley, Calif., says the level of despair among doctors is worse now than he’s ever seen before. He wonders why such intelligent professionals seem so paralyzed when it comes to thinking differently about business. politicians to come along and “fix” everything, I think you’re in for a very long wait. So why not fix things yourself? Not “the system” as a whole, perhaps, but just your own small corner of it. You don’t have to allow your happiness to be subject to forces outside your control. So don’t. It may be naïve of me, but I keep thinking that part of the solution I’M JUST BACK FROM A ROUND OF HOW-TO BUSINESS LECTURES TO PHYSICIANS. I HAVE TO SAY, THE EXPERIENCE IS GETTING TO BE A LITTLE DISPIRITING, EVEN FOR AN ENERGETIC, GLASS-ISHALF-FULL PERSON LIKE ME. IT’S JUST ROOM AFTER ROOM OF HOLLOW EYES AND ANXIETY-DRIVEN QUESTIONS. The rare innovators and brighteyed optimists stand out like shining beacons. I love you guys, but geez you’re depressing. Don’t get me wrong; I empathize. It’s absolutely true that reimbursement is bad, compensation is too low, risks are high, and all the rest. You have every right to feel the way you do. What’s worrying is the sense I get that some of you are just so used to it that you aren’t seriously trying to find solutions. I seem to meet more and more physicians in a downward spiral — so overwhelmed that they don’t have the energy to, say, figure out what’s going on with their collections. One primary-care physician, who started our conversation asking questions about Medicare billing, ended up angrily challenging my assertion that there are some contented family physicians. She has given up trying, but still plans to keep practicing the same way. D-I-Y If you’re waiting for politicians to come along and “fix” everything, I think you’re in for a very long wait. So why not fix things yourself? “A dispirited acceptance of one’s individual fate seems to be the dominant mood of physicians nowadays rather than a motivated mobilization toward a better lot for the individual practitioner and the profession as a whole,” he writes in a recent article for Medscape entitled “The Training of the ‘Helpless’ Physician.” His hypothesis is that the world of medical school and residency depends on subservience and delayed gratification. It trains physicians just to accept it, at a certain level, if things aren’t working out. More education about business in medical school would help, as would a change in the culture of medical training, emphasizing empowerment. Changes to America’s reimbursement systems could shake things up, too, but proposals from the most promising presidential candidates from each side would hardly do more than stir the surface of the brew. Regardless, if you’re waiting for is just for each physician to take matters into her own hands and shape a practice that makes her happy. It’s just a business — at least when it comes to the issues that so bog down physicians. You can make it what you want. There is little in the way. Hate managed care? Stop taking it. Want to see fewer patients a day? Well, take a look at how you could lower expenses or change your model to make it possible. Love your Medicare patients? Fantastic. Devise a business plan that makes it possible for you to keep seeing them. The only joy I see is in practices where physicians have innovated, focused on what they love, and remained inspired. It’s in your hands. • Give it to me straight at pmoore@physicianspractice.com, or chat with me in person at Pri-Med in Fort Lauderdale, Feb. 8-9 or Houston, March 6-7. 10 | PHYSICIANS PRACTICE | FEBRUARY 2008 WWW.PHYSICIANSPRACTICE.COM http://WWW.PHYSICIANSPRACTICE.COM
Table of Contents Feed for the Digital Edition of Physicians Practice - February 2008 Physicians Practice - February 2008 Contents The Bigger Picture: Your Future is in Your Hands Letters Physicians Practice Pearls: Creating an A+ Practice Noteworthy Cover Story: Conquering Time: 5 Keys to a More Efficient Practice In Balance: A Family Affair Technology: Making EMRs Work in the Exam Room In Practice: "I've Got Some Bad News" The Tech Doctor - The EMR: Savior or Poseur? Ask the Experts NEW! Healthonomics: How to Handle Health Savings Accounts The Administrator's Desk: Finishing School for New Managers Human Resources: Is Your Partner Impaired The Great Practice Makeover: Too Well-Liked for His Own Good? Coding Idealab: 'Why I Blog' Classifieds Advertiser Index Physicians Practice - February 2008 Physicians Practice - February 2008 - Physicians Practice - February 2008 (Page Cover1) Physicians Practice - February 2008 - Physicians Practice - February 2008 (Page Cover2) Physicians Practice - February 2008 - Physicians Practice - February 2008 (Page 1) Physicians Practice - February 2008 - Physicians Practice - February 2008 (Page 2) Physicians Practice - February 2008 - Physicians Practice - February 2008 (Page 3) Physicians Practice - February 2008 - Physicians Practice - February 2008 (Page 4) Physicians Practice - February 2008 - Contents (Page 5) Physicians Practice - February 2008 - Contents (Page 6) Physicians Practice - February 2008 - Contents (Page 7) Physicians Practice - February 2008 - Contents (Page 8) Physicians Practice - February 2008 - Contents (Page 9) Physicians Practice - February 2008 - The Bigger Picture: Your Future is in Your Hands (Page 10) Physicians Practice - February 2008 - The Bigger Picture: Your Future is in Your Hands (Page 11) Physicians Practice - February 2008 - Letters (Page 12) Physicians Practice - February 2008 - Letters (Page 13) Physicians Practice - February 2008 - Letters (Page 14) Physicians Practice - February 2008 - Letters (Page 15) Physicians Practice - February 2008 - Physicians Practice Pearls: Creating an A+ Practice (Page 16) Physicians Practice - February 2008 - Physicians Practice Pearls: Creating an A+ Practice (Page 17) Physicians Practice - February 2008 - Noteworthy (Page 18) Physicians Practice - February 2008 - Noteworthy (Page 19) Physicians Practice - February 2008 - Noteworthy (Page 20) Physicians Practice - February 2008 - Noteworthy (Page 21) Physicians Practice - February 2008 - Cover Story: Conquering Time: 5 Keys to a More Efficient Practice (Page 22) Physicians Practice - February 2008 - Cover Story: Conquering Time: 5 Keys to a More Efficient Practice (Page 23) Physicians Practice - February 2008 - Cover Story: Conquering Time: 5 Keys to a More Efficient Practice (Page 24) Physicians Practice - February 2008 - Cover Story: Conquering Time: 5 Keys to a More Efficient Practice (Page 25) Physicians Practice - February 2008 - Cover Story: Conquering Time: 5 Keys to a More Efficient Practice (Page 26) Physicians Practice - February 2008 - Cover Story: Conquering Time: 5 Keys to a More Efficient Practice (Page 27) Physicians Practice - February 2008 - In Balance: A Family Affair (Page 28) Physicians Practice - February 2008 - In Balance: A Family Affair (Page 29) Physicians Practice - February 2008 - In Balance: A Family Affair (Page 30) Physicians Practice - February 2008 - In Balance: A Family Affair (Page 31) Physicians Practice - February 2008 - In Balance: A Family Affair (Page 32) Physicians Practice - February 2008 - In Balance: A Family Affair (Page 33) Physicians Practice - February 2008 - In Balance: A Family Affair (Page 34) Physicians Practice - February 2008 - Technology: Making EMRs Work in the Exam Room (Page 35) Physicians Practice - February 2008 - Technology: Making EMRs Work in the Exam Room (Page 36) Physicians Practice - February 2008 - Technology: Making EMRs Work in the Exam Room (Page 37) Physicians Practice - February 2008 - Technology: Making EMRs Work in the Exam Room (Page 38) Physicians Practice - February 2008 - Technology: Making EMRs Work in the Exam Room (Page 39) Physicians Practice - February 2008 - Technology: Making EMRs Work in the Exam Room (Page 40) Physicians Practice - February 2008 - In Practice: "I've Got Some Bad News" (Page 41) Physicians Practice - February 2008 - In Practice: "I've Got Some Bad News" (Page 42) Physicians Practice - February 2008 - In Practice: "I've Got Some Bad News" (Page 43) Physicians Practice - February 2008 - In Practice: "I've Got Some Bad News" (Page 44) Physicians Practice - February 2008 - In Practice: "I've Got Some Bad News" (Page 45) Physicians Practice - February 2008 - In Practice: "I've Got Some Bad News" (Page 46) Physicians Practice - February 2008 - The Tech Doctor - The EMR: Savior or Poseur? (Page 47) Physicians Practice - February 2008 - The Tech Doctor - The EMR: Savior or Poseur? (Page 48) Physicians Practice - February 2008 - The Tech Doctor - The EMR: Savior or Poseur? (Page 49) Physicians Practice - February 2008 - The Tech Doctor - The EMR: Savior or Poseur? (Page 50) Physicians Practice - February 2008 - Ask the Experts (Page 51) Physicians Practice - February 2008 - Ask the Experts (Page 52) Physicians Practice - February 2008 - Ask the Experts (Page 53) Physicians Practice - February 2008 - Ask the Experts (Page 54) Physicians Practice - February 2008 - Ask the Experts (Page 55) Physicians Practice - February 2008 - Ask the Experts (Page 56) Physicians Practice - February 2008 - Ask the Experts (Page 57) Physicians Practice - February 2008 - Ask the Experts (Page 58) Physicians Practice - February 2008 - NEW! Healthonomics: How to Handle Health Savings Accounts (Page 59) Physicians Practice - February 2008 - NEW! Healthonomics: How to Handle Health Savings Accounts (Page 60) Physicians Practice - February 2008 - NEW! Healthonomics: How to Handle Health Savings Accounts (Page 61) Physicians Practice - February 2008 - NEW! Healthonomics: How to Handle Health Savings Accounts (Page 62) Physicians Practice - February 2008 - The Administrator's Desk: Finishing School for New Managers (Page 63) Physicians Practice - February 2008 - The Administrator's Desk: Finishing School for New Managers (Page 64) Physicians Practice - February 2008 - Human Resources: Is Your Partner Impaired (Page 65) Physicians Practice - February 2008 - Human Resources: Is Your Partner Impaired (Page 66) Physicians Practice - February 2008 - Human Resources: Is Your Partner Impaired (Page 67) Physicians Practice - February 2008 - Human Resources: Is Your Partner Impaired (Page 68) Physicians Practice - February 2008 - The Great Practice Makeover: Too Well-Liked for His Own Good? (Page 69) Physicians Practice - February 2008 - The Great Practice Makeover: Too Well-Liked for His Own Good? (Page 70) Physicians Practice - February 2008 - The Great Practice Makeover: Too Well-Liked for His Own Good? (Page 71) Physicians Practice - February 2008 - The Great Practice Makeover: Too Well-Liked for His Own Good? (Page 72) Physicians Practice - February 2008 - Coding (Page 73) Physicians Practice - February 2008 - Coding (Page 74) Physicians Practice - February 2008 - Idealab: 'Why I Blog' (Page 75) Physicians Practice - February 2008 - Classifieds (Page 76) Physicians Practice - February 2008 - Classifieds (Page 77) Physicians Practice - February 2008 - Classifieds (Page 78) Physicians Practice - February 2008 - Classifieds (Page 79) Physicians Practice - February 2008 - Advertiser Index (Page 80) Physicians Practice - February 2008 - Advertiser Index (Page Cover3) Physicians Practice - February 2008 - Advertiser Index (Page Cover4)
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