Physicians Practice - April 2008 - (Page 5) WWW.PHYSICIANSPRACTICE.COM • VOLUME 18 • NUMBER 4 APRIL 2008 CONTENTS 49 TECHNOLOGY Do You Know Where Your Data Is? We’re all for steering your practice onto the information superhighway, but not without buckling up first. Keeping your practice’s sensitive files (and your patients’ secrets) safe from prying eyes may seem daunting, but we can get you there in five easy steps. 57 BILLING & COLLECTIONS Playing Hardball Collecting from patients is one of your hardest jobs. Some practices, in frustration, are turning to tough tactics like charging interest and even taking patients to court. Here’s a look at what works best, and what’s not worth the trouble. 65 START IT UP: FINANCE Mastering the Numbers Game In this, the second of our six-part series on launching a new practice from scratch, expert Laurie Hyland Robertson explains how to develop a reasonable budget for the early years. Don’t even think about opening your own shop until you’ve read this. FEATURES 22 COVER STORY Trial Lawyers Tell All You already know why some patients want to sue: because they suspect, fairly or not, that you made a mistake — and that you don’t really care about them. But what do plaintiffs’ lawyers look for to determine if a case is worth bankrolling? We got ’em to spill their secrets. 30 MANAGEMENT When It’s Time to Change Change is hard. People don’t like it. If you’ve ever tried to convince a reluctant staff too content with “the old way” to try something new, you understand the size of the challenge. Allow our primer to help you clear the path to transformation. COVER ILLUSTRATION: DOUGLAS B. JONES http://WWW.PHYSICIANSPRACTICE.COM
Table of Contents Feed for the Digital Edition of Physicians Practice - April 2008 Physicians Practice - April 2008 Contents The Bigger Picture: Medicare Decision Time Letters Physicians Practice Pearls: Outsource Your Pain Noteworthy Cover Story: Trial Lawyers Tell All Management: When It’s Time to Change Ask the Experts Technology: Do You Know Where Your Data Is? The Tech Doctor: Are Your Discarded PCs Really Clean? Billing & Collections: Playing Hardball The Administrator's Desk: Recruiting for Patient Satisfaction Start It Up: Finance - Mastering the Numbers Game Coding The Great Practice Makeover: Taking Care of Business Associates Classifieds Advertiser Index Physicians Practice - April 2008 Physicians Practice - April 2008 - Physicians Practice - April 2008 (Page Cover1) Physicians Practice - April 2008 - Physicians Practice - April 2008 (Page Cover2) Physicians Practice - April 2008 - Physicians Practice - April 2008 (Page 1) Physicians Practice - April 2008 - Physicians Practice - April 2008 (Page 2) Physicians Practice - April 2008 - Physicians Practice - April 2008 (Page 3) Physicians Practice - April 2008 - Physicians Practice - April 2008 (Page 4) Physicians Practice - April 2008 - Contents (Page 5) Physicians Practice - April 2008 - Contents (Page 6) Physicians Practice - April 2008 - Contents (Page 7) Physicians Practice - April 2008 - Contents (Page 8) Physicians Practice - April 2008 - Contents (Page 9) Physicians Practice - April 2008 - The Bigger Picture: Medicare Decision Time (Page 10) Physicians Practice - April 2008 - The Bigger Picture: Medicare Decision Time (Page 11) Physicians Practice - April 2008 - Letters (Page 12) Physicians Practice - April 2008 - Letters (Page 13) Physicians Practice - April 2008 - Letters (Page 14) Physicians Practice - April 2008 - Letters (Page 15) Physicians Practice - April 2008 - Letters (Page 16) Physicians Practice - April 2008 - Physicians Practice Pearls: Outsource Your Pain (Page 17) Physicians Practice - April 2008 - Noteworthy (Page 18) Physicians Practice - April 2008 - Noteworthy (Page 19) Physicians Practice - April 2008 - Noteworthy (Page 20) Physicians Practice - April 2008 - Noteworthy (Page 21) Physicians Practice - April 2008 - Cover Story: Trial Lawyers Tell All (Page 22) Physicians Practice - April 2008 - Cover Story: Trial Lawyers Tell All (Page 23) Physicians Practice - April 2008 - Cover Story: Trial Lawyers Tell All (Page 24) Physicians Practice - April 2008 - Cover Story: Trial Lawyers Tell All (Page 25) Physicians Practice - April 2008 - Cover Story: Trial Lawyers Tell All (Page 26) Physicians Practice - April 2008 - Cover Story: Trial Lawyers Tell All (Page 27) Physicians Practice - April 2008 - Cover Story: Trial Lawyers Tell All (Page 28) Physicians Practice - April 2008 - Cover Story: Trial Lawyers Tell All (Page 29) Physicians Practice - April 2008 - Management: When It’s Time to Change (Page 30) Physicians Practice - April 2008 - Management: When It’s Time to Change (Page 31) Physicians Practice - April 2008 - Management: When It’s Time to Change (Page 32) Physicians Practice - April 2008 - Management: When It’s Time to Change (Page 33) Physicians Practice - April 2008 - Management: When It’s Time to Change (Page 34) Physicians Practice - April 2008 - Management: When It’s Time to Change (Page 35) Physicians Practice - April 2008 - Management: When It’s Time to Change (Page 36) Physicians Practice - April 2008 - Management: When It’s Time to Change (Page 37) Physicians Practice - April 2008 - Management: When It’s Time to Change (Page 38) Physicians Practice - April 2008 - Ask the Experts (Page 39) Physicians Practice - April 2008 - Ask the Experts (Page 40) Physicians Practice - April 2008 - Ask the Experts (Page 41) Physicians Practice - April 2008 - Ask the Experts (Page 42) Physicians Practice - April 2008 - Ask the Experts (Page 43) Physicians Practice - April 2008 - Ask the Experts (Page 44) Physicians Practice - April 2008 - Ask the Experts (Page 45) Physicians Practice - April 2008 - Ask the Experts (Page 46) Physicians Practice - April 2008 - Ask the Experts (Page 47) Physicians Practice - April 2008 - Ask the Experts (Page 48) Physicians Practice - April 2008 - Technology: Do You Know Where Your Data Is? (Page 49) Physicians Practice - April 2008 - Technology: Do You Know Where Your Data Is? (Page 50) Physicians Practice - April 2008 - Technology: Do You Know Where Your Data Is? (Page 51) Physicians Practice - April 2008 - Technology: Do You Know Where Your Data Is? (Page 52) Physicians Practice - April 2008 - Technology: Do You Know Where Your Data Is? (Page 53) Physicians Practice - April 2008 - Technology: Do You Know Where Your Data Is? (Page 54) Physicians Practice - April 2008 - The Tech Doctor: Are Your Discarded PCs Really Clean? (Page 55) Physicians Practice - April 2008 - The Tech Doctor: Are Your Discarded PCs Really Clean? (Page 56) Physicians Practice - April 2008 - Billing & Collections: Playing Hardball (Page 57) Physicians Practice - April 2008 - Billing & Collections: Playing Hardball (Page 58) Physicians Practice - April 2008 - Billing & Collections: Playing Hardball (Page 59) Physicians Practice - April 2008 - Billing & Collections: Playing Hardball (Page 60) Physicians Practice - April 2008 - Billing & Collections: Playing Hardball (Page 61) Physicians Practice - April 2008 - Billing & Collections: Playing Hardball (Page 62) Physicians Practice - April 2008 - The Administrator's Desk: Recruiting for Patient Satisfaction (Page 63) Physicians Practice - April 2008 - The Administrator's Desk: Recruiting for Patient Satisfaction (Page 64) Physicians Practice - April 2008 - Start It Up: Finance - Mastering the Numbers Game (Page 65) Physicians Practice - April 2008 - Start It Up: Finance - Mastering the Numbers Game (Page 66) Physicians Practice - April 2008 - Start It Up: Finance - Mastering the Numbers Game (Page 67) Physicians Practice - April 2008 - Start It Up: Finance - Mastering the Numbers Game (Page 68) Physicians Practice - April 2008 - Start It Up: Finance - Mastering the Numbers Game (Page 69) Physicians Practice - April 2008 - Start It Up: Finance - Mastering the Numbers Game (Page 70) Physicians Practice - April 2008 - Coding (Page 71) Physicians Practice - April 2008 - Coding (Page 72) Physicians Practice - April 2008 - The Great Practice Makeover: Taking Care of Business Associates (Page 73) Physicians Practice - April 2008 - The Great Practice Makeover: Taking Care of Business Associates (Page 74) Physicians Practice - April 2008 - The Great Practice Makeover: Taking Care of Business Associates (Page 75) Physicians Practice - April 2008 - Classifieds (Page 76) Physicians Practice - April 2008 - Classifieds (Page 77) Physicians Practice - April 2008 - Classifieds (Page 78) Physicians Practice - April 2008 - Classifieds (Page 79) Physicians Practice - April 2008 - Advertiser Index (Page 80) Physicians Practice - April 2008 - Advertiser Index (Page Cover3) Physicians Practice - April 2008 - Advertiser Index (Page Cover4)
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